Fortune | FORTUNE 09月18日
企业应重视内部人才发展,而非仅依赖外部招聘
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尽管劳动力市场趋于平稳,专家建议企业应抓住时机投资现有员工。然而,Workday的研究显示,尽管招聘需求有所增加,但内部晋升和招聘率却在下降。2025年上半年,招聘需求同比略有增长,但内部招聘下降了8%,仅占总招聘量的30%。11个行业中有10个出现“晋升衰退”,这让超57%的求职者感到职业停滞。AI转型被认为是原因之一,企业倾向于外部引进AI技能人才,却忽视了对内部员工的培训和发展,导致高绩效员工流失率上升。专家强调,企业需要清晰的AI战略和内部发展叙事,以满足高绩效员工对成长的需求,避免人才流失。

📈 **内部人才发展被忽视**: 尽管劳动力市场降温,企业投资内部员工本是好时机,但Workday研究显示,内部招聘和晋升率反而下降。2025年上半年,内部招聘率下降8%,仅30%的招聘来自内部,11个行业中有10个出现“晋升衰退”,这与专家建议的投资现有员工背道而驰。

📉 **职业停滞感普遍存在**: 超过57%的求职者在当前劳动力市场感到职业停滞。尤其值得关注的是,高绩效员工的流失率在所有行业中均有上升,零售和医疗行业的增幅尤为显著。这表明即使在市场冷却的情况下,企业也未能有效留住核心人才。

🤖 **AI转型导致人才策略失衡**: AI技术的快速发展促使企业倾向于通过外部招聘获取新技能,而忽视了对现有员工的培训和技能提升。仅有21%的商业领袖认为投资AI工具和技能提升是关键的留才因素。这种做法可能导致高潜力员工因缺乏成长机会而选择离开。

🚀 **高绩效员工需要成长驱动**: 高绩效员工最看重职业发展和成长空间。企业需要清晰的AI战略和明确的内部发展路径,以满足他们的成长需求。一旦感到停滞,他们会积极寻找外部机会,从而增加流失风险。HR部门应在AI战略制定中发挥关键作用,推动行为改变和人才发展。

💡 **HR需主导AI战略与人才发展**: Workday专家指出,HR领导者需要与C-suite共同参与AI战略规划。缺乏清晰的AI路线图和沟通,员工将因技能落后和对失业的担忧而感到不安。HR应介入并推动行为改变,确保AI转型与员工发展并行,从而改善人才保留。

With the labor market cooling, experts have said that now is the best time for employers to invest in their existing employees. The only problem is that companies aren’t actually doing that.

That’s according to recent research from Workday. Despite a modest increase in hiring demand in the first half of this year, internal hiring and promotion rates have actually fallen.

Hiring demand was up 6% year-over-year in the first half of 2025, down slightly from the 7% YoY increase in the first half of 2024, according to Workday’s internal data and external surveys.

However, internal hiring fell 8% YoY, and only 30% of all hires in June were internal. Additionally, promotion rates fell in 10 of the 11 industries tracked by Workday; manufacturing was the only one to see an increase in promotions.

“It is pretty rare for 10 industries to see a promotion recession all at the same time,” said Phil Willburn, VP of people analytics, insights, and experiences at Workday. “That was very surprising to me in our latest data.”

It’s creating some frustrations. More than 57% of job seekers feel stuck in today’s labor market, according to one of the surveys conducted by Workday for the report. (High performers, who are often more likely to land opportunities even in cooling markets, aren’t feeling so stuck, though: Attrition for high-performing employees was up in every single industry, with the largest spikes being in retail and healthcare, up 64% and 28% YoY.)

AI transformation may be to blame, Willburn said. Many companies have been eager to adopt the new technology, but haven’t necessarily focused on training their workers to use it. (Just 21% of business leaders surveyed by Workday believe investing in AI tools and upskilling will be a key retention driver in the next year.) Instead, they’re focused on getting these skills from external hires, which may push high-potential employees out the door.

“You need to have a clear and strong narrative around AI, because high performers, above anything else, they need growth,” Willburn said. “They want growth, and as soon as they feel slightly stagnant, they’re the ones who always have opportunities.”

Workday’s data is yet another sign that HR leaders need to be involved in AI strategy with their C-suite peers, according to Willburn. Without a clear roadmap and communication around AI, workers will be left in the dust, lacking critical skills and fearing displacement. (Relatedly, 44% of employee comments about strategy and AI were negative.)

“When all of these tools are being rolled out, and then the CEO is like: ‘Why aren’t we adopting when we’re spending this much money?’ This is when HR is now coming in and saying, ‘This is how you actually drive behavior change,’” Willburn said. “My hope is that this is a wake up call for many organizations, and that then HR steps in and you’re going to see this improve in the near future.”

This report was originally published by HR Brew.

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人才发展 内部招聘 AI转型 员工保留 职业发展 Internal Hiring AI Transformation Employee Retention Career Development
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