cs.AI updates on arXiv.org 07月29日
Goal Alignment in LLM-Based User Simulators for Conversational AI
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本文介绍了一种名为User Goal State Tracking (UGST)的新框架,用于在对话AI中追踪用户目标状态,并展示其如何通过自主跟踪目标进度和推理来生成目标一致响应,有效提升对话系统的可靠性。

arXiv:2507.20152v1 Announce Type: cross Abstract: User simulators are essential to conversational AI, enabling scalable agent development and evaluation through simulated interactions. While current Large Language Models (LLMs) have advanced user simulation capabilities, we reveal that they struggle to consistently demonstrate goal-oriented behavior across multi-turn conversations--a critical limitation that compromises their reliability in downstream applications. We introduce User Goal State Tracking (UGST), a novel framework that tracks user goal progression throughout conversations. Leveraging UGST, we present a three-stage methodology for developing user simulators that can autonomously track goal progression and reason to generate goal-aligned responses. Moreover, we establish comprehensive evaluation metrics for measuring goal alignment in user simulators, and demonstrate that our approach yields substantial improvements across two benchmarks (MultiWOZ 2.4 and {\tau}-Bench). Our contributions address a critical gap in conversational AI and establish UGST as an essential framework for developing goal-aligned user simulators.

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对话AI 目标状态追踪 UGST框架 目标一致性 对话系统
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