少点错误 11月11日 13:26
质疑需求:提升效率的关键原则
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本文探讨了“质疑需求”作为一项核心运营原则的重要性。文章引用埃隆·马斯克的观点,强调应追溯需求的提出者,并对其进行审慎质疑,即使是来自高层或智者的需求。作者进一步阐述,复杂计划的分解往往导致子计划难以完善,通过质疑需求,可以跳出部门壁垒,从更广阔的视角审视问题,从而制定更优的方案。文章还提出,有效的沟通方式是同时提供解决方案草图和任务的宏观目标,鼓励接收者从根本原理出发,质疑现有需求,从而实现更高效的工作。

💡 **质疑需求的必要性与方法:** 核心原则是主动质疑所有需求,追溯其提出者,并对其进行审慎评估,即使是来自被认为聪明的人。这有助于避免被看似合理但实则低效的要求所束缚,从而“让需求变得不那么愚蠢”。

🚀 **分解计划与视角拓展:** 复杂的计划分解为子计划时,往往难以一次性做到最优。通过质疑需求,鼓励团队成员跳出狭隘的子计划视角,从更宏观的全局出发,发现更简洁、更优化的解决方案,避免不必要的工作。

🤝 **有效沟通与赋能执行:** 提升工作效率的关键在于清晰沟通。作者建议,在分配任务时,同时提供具体的“解决方案草图”和任务的“宏观目标”。这既为执行者提供了起点,也明确了任务的价值和意义,鼓励他们在此基础上进行批判性思考和创新。

🔍 **从根本原理出发的创新:** 鼓励接收任务的团队成员,在理解了解决方案草图和宏观目标后,应抛开既有方案,从根本原理出发思考问题。这种方法能够激发更具颠覆性的想法,如同SpaceX的Raptor引擎发展历程,从简单需求出发最终实现复杂技术的优雅演进。

Published on November 11, 2025 5:25 AM GMT

Context: Every Sunday I write a mini-essay about an operating principle of Lightcone Infrastructure that I want to remind my team about. I've been doing this for about 3 months, so we have about 12 mini essays. This is the first in a sequence I will add to daily with slightly polished versions of these essays.


The first principle, and the one that stands before everything else, is to question the requirements.

Here's how Musk describes that principle:

Question every requirement. Each should come with the name of the person who made it. You should never accept a requirement that came from a department, such as legal ... you need to know the name of the real person who made the requirement.

Then, you should question it, no matter how smart that person is. Requirements from smart people are the most dangerous, because people are less likely to question them. Always do so, even if the requirement comes from me [Musk]. Then make the requirements less dumb. 

Here's some of how I think about it: plans are made of smaller plans, inside their steps to achieve 'em. And smaller plans have lesser plans, and so ad infinitum

But it's hard to get your subplans right up front.

There are a bunch of reasons for this: sometimes something looks like it might be easy from 1,000 feet, and a lot gnarlier at 10 feet. Sometimes, one of your subproblems looks like it has a standard solution, but that standard solution is built to solve a bunch of issues you don't care about. The point of questioning the requirement is to de-silo your subplan, and look at a larger scope, and use that to figure out a better plan.

Most work done in most organizations is work that is best done never at all. The core of most solutions turns out to be much more elegant and simple than anyone who worked on the first version of something was able to imagine: 

Evolution of the SpaceX Raptor engines. Source

Why do we have requirements at all? Of course, we have plans and subplans, but those don't constitute "requirements". As will be a recurring theme in these principles, the need for things like the "requirements", and the associated risks, rear their head when a project needs more than one person to be completed, and as such, when tasks need to be split up across many individuals, and often shudder hierarchies of individuals. 

The best way I have found to set up a delegee to understand the goal of a task and to question the associated requirements, is to communicate two things at the same time:

    A solution sketch: How you would approach this problem if you were starting to work on this? Do not shy away from giving details at this point. Talk about specific libraries, or tools you would use, or specific marketing phrases. Be as concrete as possible, especially about what you would do to get started.The goal: What is the broader problem this task fits into? How did you notice this problem? Whose problem are we solving? Why is it important? 

Abstractly communicating goals is usually a doomed endeavor, so start with a concrete solution sketch. Then, taking the solution sketch as a starting point, explain what problems it is trying to solve. No plan survives contact with the enemy, but the initial plan is still usually the best tool you have for conveying your eventual goal.

As a delegee, question the requirements. Throw away the solution sketch you were given, and think about how you would go about this problem from first principles, in the context of its broader goal.

In conversation this looks like this:

Weekly memo: Robert's priority this week is to set ourselves up to use the caching tools we now have available on Next.js to make a bunch of our page responses faster

Robert: I question the requirement to use Next.js's caching tools for this. I agree we might want a caching layer, but their API is kind of horrendous and has unstable in the name. IMO we should just set up our own Redis instance if we want to do more caching. 

Me: Oh, yeah, sure, that works as well. Actually... now that I am looking more into this, we maybe want to wait for a bit on the next major version release which does something totally different for caching. 

Robert:  I am not finding myself enthused about their proposed approach, but agree it looks better than running our own Redis. I'll see how fast I can upgrade us to the latest version.

Most requirements come in the form of uncommunicated assumptions, so the above conversational pattern often plays out at different levels of abstraction: 

Weekly memo: Ronny's priority this week is to simplify our check-in system since it's been a giant pain for the last 3 events that we ran, and I think we could just roll something ourselves with the Unifi API and Airtable that's much smoother. Feel free to ask Rafe for help on the technical parts. 

Ronny: Ok, but my current take is that we shouldn't have a check-in system at all. We made like $3k with individual room-bookings during the last few events, and that was already sacrificing a bunch of rooms that could have been session spaces. I think we might want to cut the number of rooms we make bookable by 60%, and then I don't think the effort of optimizing the room booking system is worth it. 

Tomorrow: "Do not hand off what you cannot pick up"



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质疑需求 运营原则 效率提升 埃隆·马斯克 解决方案 根本原理 Questioning Requirements Operating Principle Efficiency Improvement Elon Musk Solution Sketch First Principles
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