Fortune | FORTUNE 前天 21:25
人工智能重塑职场:企业岗位与技能需求的变化
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人工智能正以前所未有的速度改变着工作场所,尤其是在企业和专业服务领域。专家指出,数据处理、分析等技能可能被AI取代,而情商、战略思维和创新能力等人类特质将愈发重要。公司正从AI的初步探索转向实际应用,以提高生产力,并思考如何利用AI节省的时间。亚马逊近期裁员1.4万名企业员工,旨在减少官僚层级,推动组织更加精简和高效。这预示着AI可能首先影响的是白领阶层,而非传统预期的制造业岗位。因此,持续学习和提升技能,尤其是在AI应用方面,对于所有层级的员工都至关重要,以适应不断变化的职业格局。

💼 AI驱动的技能转型:人工智能正逐步接管数据处理、分析等重复性工作,对律师、会计师、管理咨询师等专业服务领域带来冲击。这意味着,能够处理和分析大量数据的技能可能被AI取代,企业需要重新评估现有岗位和所需的技能组合,以适应这一变化。

💡 增强人类独特价值:尽管AI能力强大,但情商、战略性思维、创新能力以及复杂的人际沟通等,被认为是AI难以真正复制的核心人类能力。领导者应利用AI节省的时间,专注于这些高价值的活动,并鼓励员工发展这些“软技能”,以保持竞争力。

🏢 组织架构调整与效率提升:亚马逊裁员1.4万名企业员工,旨在减少层级、消除官僚主义,以更快的速度运作,这体现了AI时代组织架构的优化趋势。未来,AI可能通过自动化管理层级的工作,使组织更加精简。企业需要思考如何通过AI实现效率最大化,并调整组织结构以适应敏捷性要求。

🚀 持续学习与适应是关键:AI的发展速度超乎想象,个人和组织都面临着持续学习和适应的挑战。文章强调,掌握AI工具的使用,并不断提升相关技能,对于在职场中保持优势至关重要。这不仅仅是技术岗位的需求,而是覆盖所有层级的普遍要求。

Good morning. Artificial intelligence is redefining the workplace, and corporate jobs aren’t excluded from its reach.

During a panel session at the Fortune Global Forum in Riyadh last week, Anne Lim O’Brien, vice chair and partner at Heidrick & Struggles, said, “Professional services—lawyers, accountants, management consultants like myself—the ones who actually process, analyze, and deal with a lot of data, those are the skills that can be replaced by AI and agentic AI.”

Hisham Radwan, CEO of Cigna Insurance Saudi Arabia and a fellow panelist, added actuaries to that growing list. “AI is moving so fast that we can’t control it,” Radwan said. “But bottom line—it’s an enhancement to our capabilities rather than a replacement.”

As companies shift from the hype phase to the adoption phase of AI, they’re seeing productivity gains, O’Brien said. But she noted that companies must address a critical question: What are they doing with the time AI saves?

For leaders, the promise of AI goes far beyond efficiency—it should free time for strategic thinking and innovation, she said. It’s also an opportunity to double down on skills like emotional intelligence, which is widely considered one of the core human abilities that AI cannot truly replace, she added.

Reimagining corporate jobs

Tech giant Amazon’s approach is shaking up the corporate landscape. The company announced last week that it will cut roughly 14,000 corporate jobs—about 4% of its white-collar workforce, mostly middle managers—as part of a restructuring aimed at “reducing bureaucracy” and “removing organizational layers.”

The company is offering “most employees” 90 days to look for a new role internally. For those who can’t find a new role or choose not to look for one, Amazon will provide severance pay, outplacement services, and health insurance benefits, among other measures, Beth Galetti, senior vice president of People Experience, wrote in the announcement to employees.

Amazon CEO Andrew Jassy said last year that he wants the company to operate like “the world’s largest startup” and to have the right structure to drive that level of speed and ownership. During the company’s quarterly earnings call on Thursday, Jassy said the layoffs were about a cultural mismatch, not primarily financial, Fortune reported.

“The announcement that we made a few days ago was not really financially driven, and it’s not even really AI-driven—not right now, at least,” Jassy said of the job cuts. “It’s culture.”

However, Amazon’s job cuts follow a company-wide email in June, in which Jassy wrote that those who embrace generative AI and help build Amazon’s capabilities will have the most impact and assist in reinventing the company.

Fortune’s Eva Roytburg highlights that Galetti mentioned in the company memo that this generation of AI is a “transformative technology” and that the company needs to be organized more leanly—with fewer layers and more ownership—to move as quickly as possible.

“The move may offer an early glimpse of how AI is actually reshaping the labor force: not by immediately displacing the tactile, mundane factory roles everyone expected, but by hollowing out the white-collar ranks that run them,” Roytburg writes. Gartner analysts estimate that by 2026, one in five organizations could use AI to estimate at least half of their management layers.

AI may not necessarily take your job—but someone who knows how to use AI better than you might, O’Brien warned during the panel session in Riyadh. The takeaway: upskilling and reskilling aren’t just for those in non-corporate positions—they’re essential at every level of the organization.

What’s helping you keep your AI skills sharp? I’d love to hear from you—send me an email.

Sheryl Estrada
sheryl.estrada@fortune.com

Leaderboard

Elias Habayeb, CFO of Corebridge Financial, Inc. (NYSE: CRBG), has resigned to accept a senior leadership position with a publicly listed company. Habayeb will remain in his current position until April 24, 2026. Habayeb’s departure is not the result of any disagreements with the company on any matter relating to its financial statements, internal control over financial reporting, operations, policies or practices. Corebridge is working with an executive recruiting firm to launch a search for a successor.

Cassandra Hudson was appointed CFO of Alkami Technology, Inc. (Nasdaq: ALKT),  a digital sales and service platform provider, effective November 1. Hudson brings more than 20 years of experience. Most recently, she served as CFO of StackAdapt. Before that, she was CFO of EngageSmart, where she guided the company through a successful IPO in 2021. Earlier in her career, Hudson spent 12 years at Carbonite in a series of finance leadership roles, ultimately serving as chief accounting officer and VP of finance.

Big Deal

Boston Consulting Group’s (BCG) Global M&A Report 2025 shows global deal value rose 10% to $1.9 trillion through Q3, driven by North America, which accounted for 62% of deals ($1.3 trillion, up 26% year over year). Seasoned acquirers—using proven playbooks and increasingly, AI—achieved a two-year average return of +1.0%, while less experienced buyers saw –7.5%.

Despite challenges like geopolitical tensions and shifting tariffs, many dealmakers continue to move forward, particularly in small- and mid-cap markets, where regional transactions have been more insulated from disruptions, according to BCG. Strategic growth, capability building, and resilience remain key drivers.

North America is the top region by value, and technology leads among industries. Leading firms now embed AI throughout diligence, valuation, and integration, accelerating decision-making and risk management. Megadeals are rebounding, with 27 transactions over $10 billion this year (up from 21 last year). Sector standouts include industrials (+77%), tech (+10%), energy (+20%), and health care (+20%).

 

Going deeper

"Stock futures climb as investors await Supreme Court showdown on Trump tariffs and shareholder vote on Musk’s $1 trillion pay package" is a Fortune report by Jason Ma.

From the report: "Markets signaled another positive session as futures rose Sunday night ahead of a big week for President Donald Trump’s tariffs and Tesla CEO Elon Musk’s blockbuster compensation plan. Futures tied to the Dow Jones industrial average rose 107 points, or 0.22%. S&P 500 futures were up 0.28%, and Nasdaq futures added 0.30%. That would add to Friday’s rally.

The yield on the 10-year Treasury fell 1.8 basis points to 4.083%. The U.S. dollar was up 0.06% against the euro and up 0.16% against the yen. " You can read more here.

Overheard

"Successful organizations treat tech debt like financial debt, managing it proactively with a strong digital core, agility and a culture of continuous improvement."

—Daniel Kendzior, the global cybersecurity AI reinvention leader for Accenture, writes in a Fortune opinion piece titled, "The haunting consequences of ignoring tech debt in an agentic AI world."

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人工智能 AI 职场 企业 技能 未来工作 组织变革 Amazon Artificial Intelligence Workplace Corporate Jobs Skills Future of Work Organizational Change
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