TheLowDown-Asia 前天 17:50
Shopee退出智利和哥伦比亚市场
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电商平台Shopee于2023年10月30日宣布暂停在智利和哥伦比亚的运营。尽管新订单停止,但此前已下的订单仍将按计划处理和交付,客户服务也将持续提供支持。Shopee曾于2020年至2021年间进入多个拉丁美洲市场,包括墨西哥、哥伦比亚、智利和阿根廷。此次关闭的智利和哥伦比亚市场均于2021年6月上线。当时,SHEIN、Mercado Libre和AliExpress是这两个国家的主要购物应用。尽管Shopee在部分拉美市场经历了挑战,但其在巴西市场声称位居订单量第一,并在墨西哥继续开展跨境业务。

🛍️ Shopee于2023年10月30日宣布正式停止在智利和哥伦比亚的运营。所有在此日期之前下的订单将继续得到处理和交付,并且Shopee的客户服务团队将继续为用户提供支持,解答关于订单状态的疑问。

🚀 Shopee于2020年至2021年间积极拓展拉丁美洲市场,先后在墨西哥、哥伦比亚、智利和阿根廷推出电商业务。然而,此次关闭的智利和哥伦比亚市场均在2021年6月上线,上线时间相对较晚,且当时SHEIN、Mercado Libre和AliExpress已是市场上的主要竞争者。

📈 尽管Shopee在部分拉美市场经历了撤退,例如在2022年9月完全退出了西班牙语拉美市场,但其在巴西市场声称位居电商订单量第一。同时,在墨西哥市场,Shopee的跨境业务仍在正常运营,并参与了近期的促销活动。

💬 值得注意的是,Shopee在智利和哥伦比亚的关闭引发了消费者的不同反应。哥伦比亚消费者普遍表达了对平台关闭的遗憾,而智利消费者则更关注未来在哪里能找到价格实惠的商品,如足球球衣和运动鞋。

Last week, Shopee officially announced that starting October 30 at 11:59 p.m., it would cease operations in Chile and Colombia.

The notice posted on both country sites was identical:

“We regret to inform you that Shopee will cease operations today (October 30) at 11:59 p.m.
From that moment, it will no longer be possible to place new orders.
However, all orders placed before this date will continue to be processed and delivered as planned.
Your purchases will be fulfilled as usual, and Shopee’s customer service will remain available to assist you at every stage and answer any questions about your order status.”


Shopee entered several Latin American markets between 2020 and 2021, launching ecommerce operations in
Mexico, Colombia, Chile, and Argentina (Brazil operations had already started before the pandemic).

The two markets closed –  Colombia and Chile –  were both launched in June 2021.

At that time, the top three shopping apps in both countries were SHEIN, Mercado Libre, and AliExpress (Alibaba Group’s cross border B2C marketplace).

As of 31 October 2025, the Colombian app rankings show the top five as Temu, SHEIN, Mercado Libre, Alibaba.com (Alibaba Group’s international B2B marketplace), and Amazon.


Shopee took longer to prepare its Argentina launch, which went live in January 2022, just as the capital markets had begun to turn.

By September 2022, Shopee had completely withdrawn from the Spanish-speaking Latin American markets as a local marketplace. In Chile, Colombia, and Mexico, the company shut down local teams but kept cross-border operations running.

After a tough period from 2022 to 2024 where it faced share price slump and competition from TikTok Shop, Shopee seems to have recovered –  its share price has rebounded to about 40% of its peak, and management has recently started mentioning ambitions to become a trillion-dollar company.


In Brazil, the largest e-commerce battleground in the region, Shopee claims to be No. 1 by order volume, while local giant Mercado Libre has been defending its market share by cutting logistics costs and other measures.

Meanwhile, in Mexico, Shopee’s cross-border operations appear to be running normally, with recent Double 11 and Halloween promotions still being rolled out.


Interestingly, on social media, many Colombian consumers expressed sadness over Shopee’s shutdown — while the most common comment from Chilean users was:

“Where will we buy such cheap football jerseys and sneakers now?”

 

The post Shopee shuts down in two countries first appeared on The Low Down - Momentum Works.

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Shopee 拉丁美洲 电商 智利 哥伦比亚
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