⚖️ 商业间谍指控：Human Interest公司在联邦法院提起诉讼，指控竞争对手Guideline及其高管指使两名前员工（Sterri兄弟）窃取公司机密数据。诉讼声称，这两名员工在离职前，利用其内部职位系统性地将客户信息、合作意向及战略文件泄露给了Guideline，并直接分享给了Guideline的CEO和CFO。

🕵️ “Sterri Takeover”行动：根据诉讼文件，Sterri兄弟将他们的窃密行动命名为“Sterri Takeover”。该行动被指控持续数月，涉及下载包含“Leads Data”等敏感信息的文档，并通过将文件发送到个人Gmail邮箱来规避Human Interest的安全检测。这种 alleged 行为旨在为Guideline提供“重要的信息不对称”和“战略优势”。

💰 勒索与收购威胁：诉讼还指控，在Human Interest计划收购Guideline部分资产时，Guideline的CFO向Human Interest发出了最后通牒：放弃对Guideline的诉讼，否则将取消Guideline与Gusto之间价值6亿美元的收购交易。这一 alleged 行为被Human Interest视为一种勒索，旨在阻止其揭露真相。

🤝 竞争对手的激烈斗争：此案发生在HR软件领域日益激烈的竞争背景下，此前Rippling和Deel之间也发生了类似的法律纠纷，涉及间谍和数据盗窃的指控。Human Interest与Guideline的这场诉讼，以及HR软件领域的其他法律纠纷，凸显了该行业竞争的残酷性以及高价值数据的重要性。

🚫 否认与辩护：Guideline方面已发表声明，坚决否认Human Interest的指控，称这些指控“虚假且毫无根据”，并表示将积极辩护，以证明这些索赔是站不住脚的。Human Interest未对此事作出回应。

Another gripping allegation of corporate espionage has emerged from the profoundly boring world of employee onboarding platforms and 401(k) administration.

All year, we’re been following the ongoing death match between HR software titans Rippling and Deel, which are currently locked in a litigation featuring accusations of planted moles and systematic data theft. Now, as first spotted by Axios, comes Act Two: the 401(k) management unicorns, Human Interest and Guideline, squaring off in federal court with allegations so brazen that they’re embarrassing.

Here’s a taste, plucked from Human Interest’s lawsuit against Guidewire, filed this month in Utah federal court: “We are going to tear apart HI. It’s going to be the easiest thing to do.”

That’s Brandon Sterri texting his brothers on January 29. According to the complaint, Brandon and his brother Brian were, at that moment, still drawing paychecks from Human Interest, still logging into their company-issued laptops every morning beneath reminders that access was “limited to authorized personnel,” and that they’d agreed “to protect confidential data.” Their third brother, Eirik, worked for the competition, Guideline.

Per the lawsuit, filed by a law firm in Salt Lake City, the Sterri brothers didn’t just talk big. They allegedly called their operation the “Sterri Takeover,” a name revealing either remarkable hubris or a serious misunderstanding of how corporate espionage is supposed to work, which is to say, very, very quietly.

The complaint alleges a months-long scheme in which Brian and Brandon, working as junior inside sales representatives at Human Interest, systematically funneled their employer’s most sensitive intelligence, including partnership leads, customer data, and internal strategy documents, directly to Guideline.

But not just to anyone at Guideline; Human Interest claims the brothers were personally sharing it with the company’s chief executive, Kevin Busque, and its chief financial officer, Steven Wu.

Reached for comment earlier, a Guideline spokesperson sent the following statement: “Guideline believes allegations in this lawsuit are false and without merit. We are vigorously defending ourselves and we look forward to presenting the facts and showing that these claims are unfounded.”

Human Interest did not respond to TechCrunch’s request for comment.

According to Human Interest’s complaint, two days after Brian Sterri resigned from Human Interest on February 24, he made a request that allegedly exposed the entire operation. “Got a big favor to ask,” he allegedly texted a former colleague named Castro, still employed at Human Interest. Then came the ask: “A screenshot of total lead flow for ISR team this month.”

According to the complaint, Castro, perhaps understanding more than she let on, replied: “Am i allowed to ask why.” Brian responded with a grinning emoji.

The screenshot Brian wanted wasn’t just sensitive; it was, according to Human Interest, the crown jewels. Total lead flow represents the fundamental pool of potential clients, the critical determinant of growth trajectory and market penetration. It is information Human Interest has spent years and millions of dollars cultivating through proprietary business processes and partnerships with payroll providers. The kind of information that, in the wrong hands, creates what the lawsuit calls “a significant informational imbalance” and provides “considerable strategic advantage.”

Reading the complaint, it appears that Castro grasped the gravity of what Brian was asking and the transactional nature of the betrayal. “I’m down to play dirty for sure but you need to get me a job lol.”

Brian, the lawsuit alleges, brazenly promised her employment at Guideline in exchange for the data. When Castro didn’t immediately deliver, Brian tried again the next morning: “I still need that favor.”

“Brian you know I can’t do that,” Castro allegedly replied.

According to the complaint, Brian didn’t stop there. He allegedly called and texted and texted and when Castro stopped responding, his wife McKenna reached out on his behalf. During conversations with other Human Interest employees, the complaint claims Brian admitted his purpose outright: He wanted the information because “Guideline wanted to know HI’s total lead flow.”

The complaint paints a picture of systematic infiltration. Before their resignations, the brothers allegedly downloaded documents with titles like “Leads Data” and emailed files from their work accounts to personal Gmail addresses —Brian’s, and his wife’s. By logging into personal email on company laptops, they could bypass Human Interest’s detection systems entirely.

On February 27, allegedly, the same day Castro shut him down, Brian reached out to another Human Interest employee, Chloe Garza, with whom the Sterris had “close personal and/or familial relationship,” per the complaint. The request: internal metrics from a Slack channel. Garza also refused: “Yea so I cannot send you anything HI related.”

Brian’s response is telling as characterized in the complaint. Allegedly, in the same conversation, he wrote that “Mitch [another HI sales rep] would be the only person that could really give me the information GDL [Guideline] would want.” The complaint argues that the admission is right there, preserved in text.

After Human Interest’s leadership held emergency meetings to remind employees of their confidentiality obligations, the complaint alleges, Brian mocked the effort. “lol Horne using fear tactics lmao,” he texted Castro. “Heard today scared a lot of people.”

What elevates this from garden-variety corporate misbehavior to alleged racketeering is the alleged involvement at the top. Human Interest claims this wasn’t rogue employees gone wild but instead a coordinated operation with executive blessing.

After Human Interest sent cease-and-desist letters in early March, it says, Eirik Sterri texted his brothers with an update. He’d spoken with Andrew Conley, Guideline’s Senior Vice President of Sales. The message: “Andrew is great. Also everyone has your backs for real. Everyone has expressed how fired up they are about the situation. It will blow over and all of us will be so fired up.”

Then came what Human Interest characterizes as extortion. Guideline had agreed to be acquired by Gusto, the $9.3 billion payroll giant, for what TechCrunch reported earlier this month to be a $600 million deal. As part of the transaction, Guideline planned to divest certain assets and accounts associated with rival payroll companies. When Human Interest inquired about purchasing some of those assets, Guideline’s CFO allegedly delivered an ultimatum: drop the lawsuit, or the deal is off.

TechCrunch’s Marina Temkin reported that Gusto was looking to sell off Guideline’s accounts associated with rival payroll companies, per several sources, but Gusto declined to comment on those divestment plans at the time. 

TechCrunch reached out to Gusto again earlier today. The biggest question, of course, is whether it plans to go through with its Guideline acquisition. The company has not yet commented.

Naturally, much is being made in the startup ecosystem about the HR software space becoming a theater of corporate warfare, with Rippling and Deel battling over allegations that include planted spies, and RICO violations, among other things.

Absurd as it sounds, this is serious business for Rippling and Deel, and the stakes are high, if not higher, for Human Interest, for the three Sterri brothers, and for Guidelines and its executive team, among others. 

Human Interest has raised over $700 million at a $1.4 billion valuation from investors including SoftBank, Baillie Gifford, and TPG. Guideline raised $340 million, hitting a $1.2 billion valuation in 2021 with backing from General Atlantic and Felicis.