Fortune | FORTUNE 10月25日 02:36
Target 调整策略,重塑与黑人社群的关系
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Target 近期通过与 Russell Innovation Center for Entrepreneurs (RICE) 合作,重新聚焦支持黑人企业家,这被视为一次策略调整,意在修补与曾定义其品牌价值的社群关系。此举发生在公司削减 DEI 目标之后,引来了广泛关注。分析认为,Target 此举一方面是为应对销售下滑和品牌声誉受损,另一方面也可能是在政治和文化风向变化下,企业在商业利益、社会责任与生存之间寻求平衡的尝试。尽管重塑关系的具体成效仍待观察,但此举在当下企业纷纷淡化 DEI 术语的趋势中显得尤为突出。

🎯 **策略性合作重塑品牌形象**:Target 通过与 Russell Innovation Center for Entrepreneurs (RICE) 合作,支持黑人企业家,这被视为一种策略性举措,旨在修复因削减 DEI 目标而可能受损的品牌形象,并重新与曾是其品牌核心的社群建立联系。

📉 **应对销售下滑与公众压力**:此举发生在 Target 削减 DEI 目标、面临销售下滑、客户流量减少以及部分公众抵制之后。与 RICE 的合作,以及对黑人拥有的企业展示支持,可能是一种尝试,以缓解负面舆论,并吸引更广泛的消费者群体。

⚖️ **平衡商业与社会责任**:在当前政治和文化环境变化下,Target 的行动反映了企业界在面临压力时,如何在坚持商业利益与履行社会责任之间寻求平衡。通过支持 RICE,Target 试图在不重新激活引发争议的正式 DEI 框架的前提下,展现其对种族平等的持续关注。

🌐 **行业趋势下的独特选择**:随着企业界普遍减少在公开文件中使用 DEI 术语,Target 此时选择重申对黑人企业的支持,使其在行业内显得尤为突出。这可能是一种在竞争激烈的市场中,寻求差异化并吸引特定消费群体的战略考量。

The retailer’s renewed spotlight on Black businesses could signal a recalibration—and perhaps an effort to mend relations with communities that once helped define its brand ethos.

Partnership in the spotlight

In an Oct. 20 statement, Target pointed to its tie-up with the Russell Innovation Center for Entrepreneurs (RICE), which supports Black small business founders with education, mentorship, and access to retail opportunities. Through RICE’s Retail Readiness Academy, Target has helped fund initiatives that train emerging entrepreneurs in retail strategy and business scaling. The company also extended support through HBCU programs under its “HBCU, Always” series—an ongoing effort to connect graduates with Target’s mentorship network.

The timing is significant, notes journalist Habiba Katsha in a blog post for People of Color in Tech. The announcement arrives just months after the resignation of CEO Brian Cornell, amid falling sales and customer traffic. Cornell’s leadership had been central to Target’s post-2020 DEI expansion, including its $2 billion Racial Equity Action and Change (REACH) initiative. Yet in January 2025, the company abruptly moved to end many of those DEI goals, citing a “realignment” of strategy and a focus on “business neutrality”.

DEI rollback and retail fallout

Target’s rollback of DEI initiatives set off a firestorm. As Fortune reported in early 2025, civil rights activists organized a nationwide boycott in protest of the company’s decision to scale back its DEI infrastructure, which had been celebrated in the wake of George Floyd’s murder. ​

The boycott came during Black History Month—symbolically amplifying the controversy—and led to dramatic declines in store traffic. Black business owners whose products were featured in Target stores voiced concern that the boycotts might inadvertently harm their own sales, prompting activists to urge consumers to buy directly from those brands online instead.

​Target sales have declined in 2025, and the stock has dropped 61% from its 2021 peak. The company also announced its first major layoffs in a decade and plans to cut 1,800 corporate jobs. While consumer boycotts have played a role, company leadership has also cited competition from Amazon and Walmart as factors in its decline.

Pressure for companies

Target’s retreat mirrors a larger pattern across corporate America. Fortune has chronicled the growing pressure on companies to either scale back or quietly rebrand DEI programs amid shifting political and cultural winds. By mid-2025, only a small fraction of Fortune 500 firms continued to publish detailed diversity reports, as others transitioned to euphemistic “inclusion” or “corporate responsibility” frameworks.

Earlier this year, analysts warned that companies dismantling DEI structures risk severe reputation damage and long-term brand erosion. “If the politics in society change, your values should not,” said consultant Ponce de Leon, underscoring the trust deficit companies face when perceived as abandoning equity commitments.

Other Fortune coverage emphasized the financial risks of retreating from DEI. Boycotts, talent attrition, and eroding customer loyalty—particularly among younger and more diverse demographics—are emerging as critical market liabilities.

Next chapter for Target

Target’s decision to spotlight RICE and reaffirm support for Black-owned business development is being read as both a reputational hedge and a cultural reset. It offers the company a way to demonstrate continued engagement with racial equity without reviving the formal DEI frameworks that drew political scrutiny.

Whether this recalibration can reverse Target’s declining sales remains uncertain. But in a corporate landscape where DEI language is declining 68% in filings from S&P 500 companies in 2025, Target’s move stands out as a strategic attempt to balance commerce, conscience, and survival in a politically polarized marketplace.

For this story, Fortune used generative AI to help with an initial draft. An editor verified the accuracy of the information before publishing. 

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Target DEI 黑人企业 企业社会责任 品牌重塑 Target DEI Black Businesses Corporate Social Responsibility Brand Repositioning
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