Latest Business News on Fox Business 10月22日 04:48
Cracker Barrel 调整Logo引发争议,CEO称旨在提升品牌可见度
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Cracker Barrel 公司近期因更新Logo而引发广泛关注。新Logo移除了标志性的“Uncle Herschel”形象,改为仅包含公司名称的现代设计,此举旨在提升在高速公路广告牌上的可见度。然而,此番调整迅速招致公众强烈反对,甚至惊动了前总统特朗普。尽管公司最初辩护称保留了Uncle Herschel形象,并表示会更好地沟通品牌理念,但巨大的舆论压力迫使Cracker Barrel在一周内撤回了新Logo,并承认在沟通上存在不足。CEO Julie Felss Masino在一次投资者会议上重申,Logo的改变是为了公司的长远发展,并提及了公司长期以来面临的来自激进投资者Sardar Biglari的挑战。

📊 **Logo更新与公众反应**:Cracker Barrel在八月中旬推出了新Logo,用现代化的纯文字设计取代了具有代表性的“Uncle Herschel”形象。这一改变旨在提升品牌在高速公路指示牌等场景下的可见度,但立即引发了消费者和公众的强烈不满,认为这背离了品牌传统。

🔄 **快速撤回与沟通反思**:面对铺天盖地的负面舆论和股价下跌,Cracker Barrel在短时间内迅速撤销了新Logo,并承认在沟通品牌形象和客户理解方面存在不足。公司承认“本可以做得更好”,试图修复品牌与消费者之间的关系。

📈 **高管重申战略意图与长期挑战**:CEO Julie Felss Masino在投资者会议上解释,Logo的更新是出于长期发展和提升品牌可见度的战略考量,而非意识形态驱动。她还谈到了公司长期以来面临的来自激进投资者Sardar Biglari的挑战,后者自2011年起多次试图影响公司管理层。

💰 **激进投资者的持续施压**:Sardar Biglari及其关联公司自2011年以来,持续对Cracker Barrel施加压力,通过发起代理权争夺等方式,指责公司管理层破坏股东价值,未能理解品牌精髓,并呼吁更换CEO和董事会成员。

Cracker Barrel CEO Julie Felss Masino told an investing conference on Tuesday that the company updated its logo so that it was more visible on highway billboards.

She noted that the move wasn't meant to be ideological, according to The Wall Street Journal. 

"Part of this transformation is setting up success for the long term," Masino said during the 13D Monitor Active-Passive Investor Summit in New York City on Tuesday.

CRACKER BARREL EXECUTIVE INSISTS RESTAURANT REMODELS ARE 'WHAT THE GUESTS ASKED FOR'

Those plans quickly came to a halt after public outcry forced the company to reverse the move.

FOX Business reached out to Cracker Barrel for comment.

In mid-August, Cracker Barrel introduced a new logo, replacing the familiar illustration of "Uncle Herschel" with a modern design featuring only the company's name. It faced an onslaught of backlash, including from President Donald Trump, who posted on Truth Social that the company should admit it made a mistake and "manage the company better."

CRACKER BARREL ADMITS IT ‘COULD’VE DONE A BETTER JOB' AFTER NEW LOGO BACKLASH

Its stock also took a hit, and eventually it prompted the restaurant chain to reverse course just a week later.

The company initially defended its decision to change its logo, saying the Uncle Herschel character "will still be on our menu (welcome back Uncle Herschel’s Favorite Breakfast Platter), on our road signs and featured in our country store. He’s not going anywhere — he’s family." 

The company also admitted it could have done a "better job sharing who we are and who we’ll always be" after customers expressed outrage over the restaurant chain's new logo. However, it wasn't enough to change the public sentiment. 

During the conference, Felss Masino also discussed what it's been like being targeted by an activist investor for over a decade, according to the Journal. 

Sardar Biglari has taken aim at the restaurant chain since 2011. Biglari, founder of Biglari Capital Corp., which owns 2.9% of Cracker Barrel's common stock, has run seven proxy contests at the chain.

CRACKER BARREL STOCK PLUNGES AMID LOGO CHANGE BACKLASH

Biglari is also the CEO of Biglari Holdings Inc., which is the parent company that owns restaurant chains such as Steak ’n Shake and Western Sizzlin.

Just last month, Biglari tried to convince the board to overhaul its leadership for allegedly destroying shareholder value. 

"We are seeking shareholder support to vote against these directors not only due to the severe destruction of shareholder value but also a deeper failure to understand the brand, its customers, and its heritage, and a failure to fulfill the Board’s most important job, selecting the right CEO," Biglari Capital wrote in the proxy filing. 

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Biglari Capital said the board and management both "betrayed the company’s heritage, alienated loyal customers and undermined investor confidence" through their strategies.

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Cracker Barrel Logo 品牌重塑 消费者抗议 CEO 投资者关系 Sardar Biglari 激进投资者
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