cs.AI updates on arXiv.org 10月21日 12:13
数字伴侣:人机关系的演变
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本文通过调查和访谈,分析用户对ChatGPT和Replika的使用情况,探讨数字伴侣作为一种新兴的人机关系形式。研究发现,用户既欣赏其人性化特质,也面对其局限性带来的冲突。

arXiv:2510.15905v1 Announce Type: cross Abstract: Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 204) and 30 interviews with high-engagement ChatGPT and Replika users, we characterize digital companionship as an emerging form of human-AI relationship. With both systems, users were drawn to humanlike qualities, such as emotional resonance and personalized responses, and non-humanlike qualities, such as constant availability and inexhaustible tolerance. This led to fluid chatbot uses, such as Replika as a writing assistant and ChatGPT as an emotional confidant, despite their distinct branding. However, we observed challenging tensions in digital companionship dynamics: participants grappled with bounded personhood, forming deep attachments while denying chatbots "real" human qualities, and struggled to reconcile chatbot relationships with social norms. These dynamics raise questions for the design of digital companions and the rise of hybrid, general-purpose AI systems.

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数字伴侣 人机关系 ChatGPT Replika AI系统设计
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