亚马逊网络服务（AWS）近期发生了一次大规模宕机事件，导致超过100项服务中断，包括Snapchat、Reddit和Venmo等知名平台，以及Roblox、Wordle和Fortnite等游戏均受到影响。此次故障据信源于AWS位于弗吉尼亚州北部数据中心的域名系统（DNS）错误。该区域是数据中心密集区，此次DNS问题引发了一系列连锁反应，影响了云服务和网络负载均衡器。AWS已于美国东部时间下午6点左右解决该问题，所有中断服务均已恢复正常。云服务提供商出现DNS问题并非罕见，但此次事件再次凸显了对AWS等基础设施依赖的重要性。

🌐 **AWS大规模服务中断**：亚马逊网络服务（AWS）发生了一次重大故障，导致超过100项服务无法使用，影响范围广泛，包括社交媒体、游戏和金融支付应用等，显示了AWS在数字基础设施中的核心地位。

💻 **域名系统（DNS）错误是根源**：据AWS健康仪表盘更新，此次宕机的主要原因是位于弗吉尼亚州北部数据中心的域名系统（DNS）出现了错误。DNS是互联网的“通讯录”，负责将人类可读的网址转换为机器可识别的IP地址，其故障直接导致用户无法访问依赖AWS的服务。

📈 **连锁反应影响广泛**：DNS错误引发了一系列连锁效应，包括云服务和网络负载均衡器等关键组件的故障。这些组件是AWS提供稳定服务的基础，它们的失效直接导致了Snapchat、Reddit、Venmo、Roblox等众多第三方平台和服务的中断。

✅ **问题已解决，服务恢复**：AWS已于美国东部时间下午6点左右成功解决了此次DNS故障，并确认所有142项中断的服务均已恢复正常运行，标志着此次影响广泛的宕机事件告一段落。

An Amazon Web Services outage disrupted over 100 services, affecting platforms like Reddit.It appears to have originated from a Domain Name System error at AWS's northern Virginia data center.An update on the AWS Health Dashboard said outage had been resolved by around 6 p.m. ET.

A DNS error appears to have wrecked havoc on Amazon Web Services' largest and oldest data center.

Early Monday morning, Amazon's AWS experienced an outage that brought down more than 100 of its services. Platforms like Snapchat, Reddit, and Venmo that use AWS for hosting servers and delivering content all suffered the impact, as did games like Roblox, Wordle, and Fortnite.

Based on the AWS service status page, the outage started with an error with its Domain Name System at Amazon's northern Virginia data plant, located in what is known as the "Data Center Alley," where hundreds of data centers are located.

At 6:53 p.m. ET, an update on the AWS Health Dashboard said outage had been resolved by around 6 p.m. ET, and all 142 services that were down in the morning are running again.

According to Cloudflare, the DNS is essentially the internet's name-to-number translation system, which translates the domain name you type into the browser in human language to an IP address that contacts the server in a machine-friendly langauge. If the DNS is not working, a lookup takes too long and a website may timeout. For users, it could also seem like the website they're looking for no longer exists or simply can't be found.

Following the DNS failure, a domino effect of other issues followed, including issues with cloud computing service and Network Load Balancers, which route traffic between servers. This affected AWS services.

Millions of businesses rely on AWS, and the only two other cloud service providers of similar scale are Microsoft's Azure and Google's Cloud Platform.

It is not rare for cloud providers to experience issues with DNS. In 2012, Microsoft Azure experienced an DNS outage due to a spike traffic. In July, Cloudflare's DNS resolver also had an outage that the company said was caused by an internal misconfiguration.

Northern Virginia, where the malfunction happened, according to the AWS Health Dashboard, is a common spot for data centers.

Business Insider's Hannah Beckler reported earlier in October that Big Tech companies filed permits to build 54 new data centers in Virginia over the first nine months of 2025, with Amazon planning for most of the facilities, as well as some of the largest.

As of 2023, data centers in Virginia use up a quarter of the state's available electricity, and residents are increasingly concerned about how these constructions would impact their quality of life despite the promised tax revenue.

Amazon did not immediately respond to a request for comment.