Fortune | FORTUNE 前天 17:28
企业高管探讨AI在董事会和业务中的应用
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多家知名企业高管,包括Logitech的CEO Hanneke Faber和Novartis的执行副总裁Reshema Kemps-Polanco,正积极探索人工智能在企业决策和日常运营中的潜力。Faber表示,AI助手已广泛应用于会议中,用于总结、记录和生成想法,并预见AI将在未来承担更多自主任务。Kemps-Polanco则分享了其团队正在训练AI机器人,以协助进行严谨的商业发布,该机器人能够评估计划中的不足并提出战略性问题。尽管AI进入董事会引发了伦理担忧,但其提升效率和潜在的成本效益正促使企业认真考虑这一创新。

📈 **AI在会议中的应用日益普遍:** Logitech CEO Hanneke Faber指出,AI助手(如Microsoft Copilot和内部机器人)已广泛应用于公司会议,主要负责总结、记录和产生想法。随着AI能力的增强,未来有望承担更自主的任务,但这也伴随着需要审慎考虑的治理问题,如AI是否应被授权采取行动。Faber强调,不利用AI工具的企业将错失显著的生产力提升机会。

💡 **AI助力商业策略与风险评估:** Novartis执行副总裁Reshema Kemps-Polanco透露,公司正训练一个AI机器人来支持一项“非常严谨的商业发布”工作。该机器人被设计用来评估团队的发布计划,并能“越来越聪明地”提出战略性问题,尤其擅长识别计划中的潜在不足。这表明AI正在被用于精细化业务规划和风险管理。

⚖️ **AI进入董事会的伦理与经济考量:** 文章提到了将AI引入公司董事会的可能性,同时也承认这会带来一系列棘手的伦理问题,例如AI推荐的策略失误或基于有偏见的数据做决策。然而,考虑到S&P 500公司董事的平均高额薪酬,引入AI董事成员在经济上可能是一种更具吸引力的选择,这暗示了AI在高级决策层面的潜在价值与成本效益平衡。

🚀 **AI领域的投资热潮与泡沫辩论:** 文章提及,风险投资已向AI初创公司投入巨资,其总估值已达万亿美元级别。一些行业人士认为“泡沫是好的”,因为它们能有效地将资本和人才汇聚到新兴趋势中,尽管会伴随一定的淘汰,但最终会催生改变世界的持久性新企业。这反映了当前AI技术发展带来的巨大市场关注和投资活力。

Hanneke Faber, CEO of global tech manufacturing company Logitech, says she’d entertain the idea of an AI joining her board, as my colleague Sydney Lake reported. “We already use [AI agents] in almost every meeting,” Faber told the audience. She said that while AI agents (in her case Microsoft Copilot as well as internal bots), are currently summarizing and notetaking and idea generating, things are progressing fast. “As they evolve—and some of the best agents or assistants that we’ve built actually do things themselves—that comes with a whole bunch of governance things,” Faber said. “You have to keep in mind and make sure you really want that bot to take action. But if you don’t have an AI agent in every meeting, you’re missing out on some of the productivity.” 

Reshema Kemps-Polanco, executive vice president and chief commercial officer at global pharmaceutical company Novartis, also said she’s been training an AI bot to help run a “very rigorous commercial launch.” The bot is being trained to assess the team’s launch plan, and is getting “smarter and smarter” about asking strategic questions, she said. “It’s trained to look for gaps in the plan,” said Kemps-Polanco during a session titled “Dissecting the Global Economy,” which was presented by Novartis.

Of course, the idea of having an AI board member opens up a host of thorny ethical issues. What would happen if the AI recommended a strategy that goes south? Or relies on biased data to make a decision? However, given that the average director of an S&P 500 company made $336,352 in total compensation last year according to Spencer Stuart, adding a bot to a board may be a better deal than you think.—Lee Clifford

Contact CEO Daily via Diane Brady at diane.brady@fortune.com

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CEO Daily is compiled and edited by Joey Abrams and Jim Edwards.

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