All Content from Business Insider 10月10日 21:35
高管分享面试宝典:提问技巧揭示候选人特质
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本文聚焦于四位来自Walmart、IBM、Dayforce和Cisco等知名企业的资深高管,分享了他们在招聘过程中独特的面试提问方式。这些问题超越了传统的“请介绍一下你自己”或“你的优缺点是什么”,而是旨在深入挖掘候选人的关键特质,如理解力、创业精神、脆弱性以及人际互动能力。例如,Cisco的Katsoudas会询问候选人如何理解职位核心;Dayforce的Cappellanti-Wolf关注候选人正在改进的建设性反馈;IBM的Sklar则通过“你如何赚到第一桶金”来评估创业精神;而Walmart的Morris则通过询问“曾与你共事的人会如何评价你”来了解候选人的领导风格和团队互动。这些精心设计的提问,为企业在众多应聘者中寻找合适人才提供了有效途径。

💡 **深入挖掘候选人特质的独特提问策略:** 文章介绍了四位企业高管在面试中使用的非传统问题,这些问题旨在超越表面信息,直接触及候选人的核心能力和性格特征。例如,通过询问候选人对职位的理解程度、过往的赚钱经历,或他人对其的评价,来评估其综合素质。

🌟 **Cisco高管的“职位理解力”考察:** Cisco的Francine Katsoudas通过询问候选人基于前期访谈,认为职位最重要的部分是什么,来判断候选人能否有效提炼信息,并理解职位超越职责描述的核心需求,从而洞察其分析和判断能力。

🤝 **Dayforce高管的“脆弱性与成长”评估:** Dayforce的Amy Cappellanti-Wolf关注候选人正在改进的建设性反馈,以此来评估其性格、学习意愿和坦诚度。她认为,能够坦然面对并改进自身不足的候选人,往往更具发展潜力。

🚀 **IBM高管的“创业精神”筛选:** IBM的Corinne Sklar坚持使用“你如何赚到第一桶金”这一问题,旨在识别那些具备主动性、不畏困难、勇于创新的候选人,而非被动等待机会的人,以此来寻找具有“闯劲”的员工。

🗣️ **Walmart高管的“他人评价”洞察:** Walmart的Donna Morris在领导层面试中,会询问候选人“如果我问曾与你共事的人,他们会怎么说?”,这个问题难以被“排练”,能自然引出关于候选人工作方式、团队合作及领导风格的深入对话,帮助了解其真实的工作表现和人际互动模式。

Top left to bottom: Dayforce chief people officer Amy Cappellanti-Wolf, Cisco chief people, policy, and purpose officer Francine Katsoudas, Walmart chief people officer Donna Morris, and IBM executive Corinne Sklar

When preparing for interviews, most people anticipate the classic "Tell me about your background," or "What are your greatest strengths and weaknesses?"

Those are always fair game — but some executives have developed their own favorite questions to evaluate specific traits, whether they're determining a candidate's understanding of the role or looking for signs of an entrepreneurial spirit.

Business Insider asked four executives, including chief people officers at Walmart and Dayforce, about their go-to interview question.

Cisco EVP and chief people, policy, and purpose officer Francine Katsoudas

Francine Katsoudas said she likes to ask people about what they think is the most important part of the role, based on prior interviews.

Cisco's Francine Katsoudas told Business Insider that she typically speaks with candidates at the end of the interview process, so she likes to ask what they think is the most important part of the role, based on prior interviews.

"It's a question that allows me to understand how they've distilled the various conversations that they've had, and then how they have translated that into what's really needed — sometimes beyond the job description," Katsoudas said.

She said that's usually her starting point, and it gives her "a lot of insights" about the candidate.

Dayforce EVP and chief people officer Amy Cappellanti-Wolf

Amy Cappellanti Wolf

Dayforce chief people officer Amy Cappellanti-Wolf asks a version of the classic "what's your greatest weakness" question. She asks about recent constructive feedback that a candidate is actively working on.

She said she's open to personal or professional responses. The executive said she's excited to hear genuine answers and finds it a "problem" if they say they don't get feedback or have nothing they're working on.

"It reveals people's character a bit, in terms of their ability to be vulnerable, but also to be open and honest about what they're working on, because we're all a work of art, right? We're all working on ourselves," Cappellanti-Wolf said.

Salesforce VP and managing director Corinne Sklar

Corinne Sklar has been asking the same question for 20 years.

IBM executive Corinne Sklar has been asking the same question for 20 years, and it helps her identify whether a candidate has entrepreneurial qualities.

The question is: "Tell me how you first made money."

The executive said she comes back to it every time because it helps her evaluate whether someone is a go-getter and not waiting around for a degree or a job to get started, she said.

Sklar said part of the reason she's set on hiring hustlers is because she considers herself one. At 7 years old, Sklar said she knocked on doors to sell hand-drawn 25-cent bookmarks for Halloween. When one woman complained that the bookmark was made of construction paper, Sklar said she offered to laminate it for 50 cents.

"I'm looking for people who are not going to ask for permission; they're going to drive their strategy," Sklar told Business Insider at Monday.com's Elevate event in September.

Walmart EVP and chief people officer Donna Morris

Donna Morris interviews candidates at the leadership level.

Walmart's Donna Morris typically interviews candidates at the leadership level, and her favorite question is one that's open-ended.

The question is: "If I was to ask people who've worked for you before, what will they tell me?"

"You can't really rehearse for it, even if you knew the question," Morris said.

She said she likes to ask this because the candidate's response naturally leads into a larger discussion. Morris said she then continues to probe the candidate further to get more details about how they position themselves in the workplace and interact with others.

Read the original article on Business Insider

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