cs.AI updates on arXiv.org 10月10日 12:15
人机协作:心理模型演变与设计影响
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本文探讨人机协作中决策者心理模型演变,提出设计影响机制,并引入三个互补心理模型,以优化人机协作。

arXiv:2510.08104v1 Announce Type: cross Abstract: Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration is set up - generally assuming a human decision-maker to be "fixed". However, it has largely been neglected that decision-makers' mental models evolve through their continuous interaction with AI systems. This paper addresses this gap by conceptualizing how the design of human-AI collaboration influences the development of three complementary and interdependent mental models necessary for this collaboration. We develop an integrated socio-technical framework that identifies the mechanisms driving the mental model evolution: data contextualization, reasoning transparency, and performance feedback. Our work advances human-AI collaboration literature through three key contributions: introducing three distinct mental models (domain, information processing, complementarity-awareness); recognizing the dynamic nature of mental models; and establishing mechanisms that guide the purposeful design of effective human-AI collaboration.

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人机协作 心理模型 设计影响 优化
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