OpenAI 的首席运营官 Brad Lightcap 表示，该公司内部对 Slack 的使用频率极高，堪称“世界上最活跃的 Slack 用户”。他指出，尽管人工智能公司正在改变工作方式，OpenAI 仍依赖 Slack 等传统协同工具。除了 Slack，OpenAI 的销售团队也依赖 Salesforce。Lightcap 认为，像 Slack 和 Salesforce 这样的 SaaS 平台对 OpenAI 至关重要且具有长久价值。前 OpenAI 工程师也曾表示，公司几乎所有事务都通过 Slack 处理，极少使用电子邮件。

✅ 内部高度依赖 Slack：OpenAI 的首席运营官 Brad Lightcap 强调，Slack 是公司内部使用最频繁的沟通和协作工具，他们可能是全球范围内最活跃的 Slack 用户。这表明在人工智能技术飞速发展的背景下，OpenAI 依然重视并高效利用传统的协同办公软件。

🤝 传统 SaaS 平台的价值：Lightcap 指出，除了 Slack，OpenAI 的销售团队也依赖 Salesforce。他认为，像 Slack 和 Salesforce 这样的软件即服务（SaaS）平台不仅对 OpenAI 当前的运营至关重要，而且在未来也将继续发挥重要作用，具有持久的价值。

📧 邮件的替代品：前 OpenAI 工程师 Calvin French-Owen 曾透露，公司内部几乎所有事务都通过 Slack 处理，邮件的使用率极低，他本人在职期间收到的邮件数量非常少。这进一步印证了 OpenAI 对 Slack 作为核心沟通渠道的深度整合和依赖。

Brad Lightcap said that OpenAI has "the world's most active users of Slack internally."OpenAI recently launched a workplace suite, which Lightcap said complements other tools like Slack and Salesforce.A former OpenAI engineer previously wrote that "everything, and I mean everything, runs on Slack."

OpenAI employees are Slacking up a storm.

While AI companies say they're radically changing how we work, from work to messaging to cutting head count entirely, OpenAI is sticking with one classic workplace tool — and they use it a lot.

OpenAI COO Brad Lightcap said his company had high-frequency Slackers on Fortune's "Term Sheet" podcast.

"We are probably the world's most active users of Slack internally at OpenAI," Lightcap said.

OpenAI's sales team also "runs on" Salesforce, Lightcap said. Salesforce acquired Slack in 2020 for $27.7 billion.

Both Salesforce and Slack are SaaS platforms — as in, software-as-a-service. This is an area that many new AI companies are jumping into, including OpenAI itself. The company released a new suite of workplace tools in October, including an inbound sales assistant and a contract searcher.

Within the company, however, OpenAI sticks with some SaaS stalwarts.

"We use kind of all the canonical SaaS systems you can think of," Lightcap said. "These are really, really important systems for OpenAI, and I think they're going to be really, really enduring and important systems for a while."

In a July blog post, former OpenAI engineer Calvin French-Owen described the company's operations, including its reliance on Slack over email.

"An unusual part of OpenAI is that everything, and I mean everything, runs on Slack," Calvin French-Owen wrote.

"There is no email. I maybe received ~10 emails in my entire time there," he continued.

If AI isn't the great Slack replacer, where does it fit in? Lightcap said on the podcast that it can "live in the cracks" within these systems and their workflows. That would make everyone work faster, he said.