AWS Blogs 10月09日 23:50
亚马逊推出Quick Suite,提升工作效率的AI智能助手
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亚马逊发布了名为Quick Suite的新型AI智能助手,旨在整合研究、商业智能和自动化能力于一体的工作空间,显著提升工作效率。用户无需在多个应用间切换,即可通过自然语言查询分析数据、快速查找跨企业和外部信息,并自动化从简单任务到复杂跨部门工作流的各类流程。Quick Suite包含Quick Index统一知识库、Quick Research加速研究、Quick Sight AI驱动的商业智能以及Quick Flows和Quick Automate的自动化功能,帮助用户快速获取洞察并采取行动,专注于高价值工作。

🚀 **统一工作空间,整合多项AI能力**:Quick Suite打破了传统工作模式中数据分散、信息孤岛的壁垒,将AI驱动的研究、商业智能和自动化功能整合到一个统一的数字工作空间中。它允许用户通过自然语言进行数据分析,快速检索海量企业内外信息,并自动化执行从基础任务到复杂跨部门流程的各项工作,从而极大地提升了决策速度和运营效率。

🧠 **Quick Index:构建智能知识基础**:作为Quick Suite的核心组件,Quick Index能够安全地整合企业内所有文档、文件和应用数据,创建一个可搜索的知识库。它自动索引和准备各种数据源,包括数据库、数据仓库、文档和电子邮件,确保AI响应的准确性,并显著减少用户查找信息的时间。例如,搜索项目更新时,Quick Index能立即从所有关联的资料中提取信息,实现高效的统一搜索。

🔍 **Quick Research:深入洞察,加速决策**:Quick Research是一款强大的AI助手,能够跨企业数据和外部资源进行全面研究,并在几分钟或几小时内提供上下文相关的、可操作的洞察。它能将复杂问题分解为详细的研究计划,并支持用户通过自然语言对话进行优化。该功能能够溯源至原始数据,提供清晰的推理路径和引用,确保信息的准确性和可信度,特别适用于需要深度分析的复杂业务挑战。

📊 **Quick Sight:AI驱动的商业智能**:Quick Sight通过自然语言查询和交互式可视化,将数据转化为可操作的洞察。用户可以使用对话式提示创建仪表板和执行摘要,降低了高级分析的门槛。它还支持通过自然语言进行“假设分析”(what-if analysis),并允许用户通过一键操作直接从仪表板触发创建工单、发送警报或启动自动化工作流,无需切换应用程序,进一步加速了业务成果的实现。

⚙️ **自动化工具(Quick Flows & Quick Automate):赋能全员自动化**:Quick Suite提供了两种自动化工具。Quick Flows允许任何用户通过自然语言描述工作流程来自动化重复性任务,适用于简单流程。而Quick Automate则专为技术团队设计,能够通过AI驱动的自然语言处理,构建和部署跨部门、跨系统的复杂自动化工作流,如客户入职、采购流程等,并提供企业级的监控、调试和版本管理功能。

Today, we’re announcing Amazon Quick Suite, a new agentic teammate that quickly answers your questions at work and turns those insights into actions for you. Instead of switching between multiple applications to gather data, find important signals and trends, and complete manual tasks, Quick Suite brings AI-powered research, business intelligence, and automation capabilities into a single workspace. You can now analyze data through natural language queries, find critical information across enterprise and external sources in minutes, and automate processes from simple tasks to complex multi-department workflows.

Here’s a look into Quick Suite.

Business users often need to gather data across multiple applications—pulling customer details, checking performance metrics, reviewing internal product information, and performing competitive intelligence. This fragmented process often requires consultation with specialized teams to analyze advanced datasets, and in some cases, must be repeated regularly, reducing efficiency and leading to incomplete insights for decision-making.

Quick Suite helps you overcome these challenges by combining agentic teammates for research, business intelligence, and automation into a unified digital workspace for your day-to-day work.

Integrated capabilities that power productivity 
Quick Suite includes the following integrated capabilities:

    Research – Quick Research accelerates complex research by combining enterprise knowledge, premium third-party data, and data from the internet for more comprehensive insights.Business intelligence – Quick Sight provides AI-powered business intelligence capabilities that transform data into actionable insights through natural language queries and interactive visualizations, helping everyone make faster decisions and achieve better business outcomes.Automation – Quick Flows and Quick Automate help users and technical teams to automate any business process from simple, routine tasks to complex multi-department workflows, enabling faster execution and reducing manual work across the organization.

Let’s dive into some of these key capabilities.

Quick Index: Your unified knowledge foundation
Quick Index creates a secure, searchable repository that consolidates documents, files, and application data to power AI-driven insights and responses across your organization.

As a foundational component of Quick Suite, Quick Index operates in the background to bring together all your data—from databases and data warehouses to documents and email. This creates a single, intelligent knowledge base that makes AI responses more accurate and reduces time spent searching for information.

Quick Index automatically indexes and prepares any uploaded files or unstructured data you add to your Quick Suite, enabling efficient searching, sorting, and data access. For example, when you search for a specific project update, Quick Index instantly returns results from uploaded documents, meeting notes, project files, and reference materials—all from one unified search instead of checking different repositories and file systems.

To learn more, visit the Quick Index overview page.

Quick Research: From complex business challenges to expert-level insights
Quick Research is a powerful agent that conducts comprehensive research across your enterprise data and external sources to deliver contextualized, actionable insights in minutes or hours — work that previously could take longer.

Quick Research systematically breaks down complex questions into organized research plans. Starting with a simple prompt, it automatically creates detailed research frameworks that outline the approach and data sources needed for comprehensive analysis.

After Quick Research creates the plan, you can easily refine it through natural language conversations. When you are happy with the plan, it works in the background to gather information from multiple sources, using advanced reasoning to validate findings and provide thorough analysis with citations.

Quick Research integrates with your enterprise data connected to Quick Suite, the unified knowledge foundation that connects to your dashboards, documents, databases, and external sources, including Amazon S3, Snowflake, Google Drive, and Microsoft SharePoint. Quick Research grounds key insights to original sources and reveals clear reasoning paths, helping you verify accuracy, understand the logic behind recommendations, and present findings with confidence. You can trace findings back to their original sources and validate conclusions through source citations. This makes it ideal for complex topics requiring in-depth analysis.

To learn more, visit the Quick Research overview page.

Quick Sight: AI-powered business intelligence
Quick Sight provides AI-powered business intelligence capabilities that transform data into actionable insights through natural language queries and interactive visualizations.

You can create dashboards and executive summaries using conversational prompts, reducing dashboard development time while making advanced analytics accessible without specialized skills.

Quick Sight helps you ask questions about your data in natural language and receive instant visualizations, executive summaries, and insights. This generative AI integration provides you with answers from your dashboards and datasets without requiring technical expertise.

Using the scenarios capability, you can perform what-if analysis in natural language with step-by-step guidance, exploring complex business scenarios and finding answers faster than before.

Additionally, you can respond to insights with one-click actions by creating tickets, sending alerts, updating records, or triggering automated workflows directly from your dashboards without switching applications.

To learn more, visit Quick Sight overview page.

Quick Flows: Automation for everyone
With Quick Flows, any user can automate repetitive tasks by describing their workflow using natural language without requiring any technical knowledge. Quick Flows fetches information from internal and external sources, takes action in business applications, generates content, and handles process-specific requirements.

Starting with straightforward business requirements, it creates a multi-step flow including input steps for gathering information, reasoning groups for AI-powered processing, and output steps for generating and presenting results.

After the flow is configured, you can share it with a single click to your coworkers and other teams. To execute the flow, users can open it from the library or invoke it from chat, provide the necessary inputs, and then chat with the agent to refine the outputs and further customize the results.

To learn more, visit the Quick Flows overview page.

Quick Automate: Enterprise-scale process automation
Quick Automate helps technical teams build and deploy sophisticated automation for complex, multistep processes that span departments, systems, and third-party integrations. Using AI-powered natural language processing, Quick Automate transforms complex business processes into multi-agent workflows that can be created merely by describing what you want to automate or uploading process documentation.

While Quick Flows handles straightforward workflows, Quick Automate is designed for comprehensive and complex business processes like customer onboarding, procurement automations, or compliance procedures that involve multiple approval steps, system integrations, and cross-departmental coordination. Quick Automate offers advanced orchestration capabilities with extensive monitoring, debugging, versioning, and deployment features.

Quick Automate then generates a comprehensive automation plan with detailed steps and actions. You will find a UI agent that understands natural language instructions to autonomously navigate websites, complete form inputs, extract data, and produces structured outputs for downstream automation steps.

Additionally, you can define a custom agent, complete with instructions, knowledge, and tools, to complete process-specific tasks using the visual building experience – no code required.

Quick Automate includes enterprise-grade features such as user role management and human-in-the-loop capabilities that route specific tasks to users or groups for review and approval before continuing workflows. The service provides comprehensive observability with real-time monitoring, success rate tracking, and audit trails for compliance and governance.

To learn more, visit the Quick Automate overview page.

Additional foundational capabilities
Quick Suite includes other foundational capabilities that deliver seamless data organization and contextual AI interactions across your enterprise.

Spaces – Spaces provide a straightforward way for every business user to add their own context by uploading files or connecting to specific datasets and repositories specific to their work or to a particular function. For example, you might create a space for quarterly planning that includes budget spreadsheets, market research reports, and strategic planning documents. Or you could set up a product launch space that connects to your project management system and customer feedback databases. Spaces can scale from personal use to enterprise-wide deployment while maintaining access permissions and seamless integration with Quick Suite capabilities.

Chat agents – Quick Suite includes insights agents that you can use to interact with your data and workflows through natural language. Quick Suite includes a built-in agent to answer questions across all of your data and custom chat agents that you can configure with specific expertise and business context. Custom chat agents can be tailored for particular departments or use cases—such as a sales agent connected to your product catalog data and pricing information stored in a space or a compliance agent configured with your regulatory requirements and actions to request approvals.

Additional things to know
If you’re an existing Amazon QuickSight customer – Amazon QuickSight customers will be upgraded to Quick Suite, a unified digital workspace that includes all your existing QuickSight business intelligence capabilities (now called “Quick Sight”) plus new agentic AI capabilities. This is an interface and capability change—your data connectivity, user access, content, security controls, user permissions, and privacy settings remain exactly the same. No data is moved, migrated, or changed.

Quick Suite offers per-user subscription-based pricing with consumption-based charges for the Quick Index and other optional features. You can find more detail on the Quick Suite pricing page.

Now available
Amazon Quick Suite gives you a set of agentic teammates that helps you get the answers you need using all your data and move instantly from answers to action so you can focus on high value activities that drive better business and customer outcomes.

Visit the getting started page to start using Amazon Quick Suite today.

Happy building
— Esra and Donnie

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Amazon Quick Suite AI 工作效率 商业智能 自动化 人工智能助手 Agentic Teammate
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