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亚马逊药房自助服务亭,方便患者即时取药
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亚马逊宣布推出“亚马逊药房自助服务亭”(Amazon Pharmacy Kiosks)新服务,旨在缩短医患咨询与处方药领取之间的距离。该服务将于今年晚些时候在加州洛杉矶地区的医疗机构试点,允许患者在就诊后立即取药,无需另行前往药店。此举旨在解决药房稀缺地区患者取药难题,并提升处方药获取的及时性。患者可通过亚马逊药房账户,预约参与的医疗机构,由医生发送处方至亚马逊药房,选择自助服务亭取药并支付。随后,通过扫描二维码,亚马逊药师将在几分钟内准备好药物,并提供视频或电话咨询服务。

💊 **提升用药便利性,缩短就医取药流程**:亚马逊药房自助服务亭(Amazon Pharmacy Kiosks)将药房服务直接设在医疗机构内,患者可在就诊结束后立即获取处方药物,显著减少了因往返药店而浪费的时间和精力,尤其对于行动不便或居住在药房稀缺地区的患者而言,这一便利性尤为重要。

📍 **解决药房稀缺问题,优化医疗服务可及性**:在美国,约有四分之一的社区被视为“药房荒漠”,即缺乏便利的药房服务。通过在医疗点设置自助服务亭,亚马逊药房Kiosks能够有效缓解这一问题,确保更多患者能够及时获得所需的处方药,从而优化了整体的医疗服务可及性。

✅ **数字化与人性化结合,提供无缝取药体验**:患者可以通过亚马逊药房App轻松完成从预约、处方发送、支付到取药的全流程。每笔交易都提供了与传统药房同等水平的药师咨询服务(通过视频或电话),确保了用药安全与患者的理解,实现了高效便捷与专业服务的完美结合。

Amazon announced Wednesday it will launch "Amazon Pharmacy Kiosks," a new service designed to help close the gap between doctor visits and prescription pickups.

The kiosks, which will launch later this year at medical offices in California's greater Los Angeles area, will allow patients to fill prescriptions immediately after their appointments — saving an extra trip to the pharmacy, according to an announcement from the retail giant.

"By bringing the pharmacy directly to the point of care, we're removing a critical barrier and helping patients start their treatment when it matters most — right away," Hannah McClellan, vice president of operations at Amazon Pharmacy, said in a statement. 

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Beginning in December, Amazon Pharmacy Kiosks will debut at One Medical locations in Downtown LA, Beverly Hills, West LA, West Hollywood and Long Beach — with plans for further expansion in the future, according to the announcement.

Around one in four neighborhoods in the U.S. is considered a pharmacy desert. Even when pharmacies are nearby, only 51% of customers report their prescriptions being filled promptly at retail counters, according to Amazon.

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Patients can create an Amazon Pharmacy account, schedule an appointment at a participating One Medical location, ask their provider to send the prescription to Amazon Pharmacy, select kiosk pickup and pay, then scan the provided QR code at the kiosk. An Amazon pharmacist will then review the order and have the medication ready within minutes, as noted in the announcement.

Amazon’s logistics and technology will power the kiosks and stock with medications tailored to the patterns of that specific medical office.

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Through the Amazon app, patients can also view upfront pricing, check estimated insurance copays and pay for their prescriptions, according to Amazon.

"We've designed the kiosk experience to be simple, fast and patient-centered," McClellan said. "But we also understand that patients sometimes have questions about their medications. That's why every kiosk transaction includes access to our team of pharmacists who can provide consultation via video or phone, just as they would at a traditional pharmacy counter."

The announcement follows after Amazon on Oct. 1 ended its "Prime Invitee program," limiting its Prime free shipping benefit to household members only.

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Amazon did not immediately respond to FOX Business' request for comment.

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Amazon Pharmacy 自助服务亭 处方药 医疗服务 便利性 Amazon Pharmacy Kiosks Prescription Pickup Healthcare Access Convenience Pharmacy Deserts
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