Fortune | FORTUNE 10月08日
德勤澳大利亚因AI报告错误向政府退款
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德勤澳大利亚因一份包含人工智能生成错误报告的事件,将向澳大利亚政府退还部分款项。该报告原定于7月发布,后因被曝出多处虚假引用和不存在的研究论文而进行修订。修订后的报告承认使用了Azure OpenAI系统,并删除了伪造的法官引语和专家引文。尽管德勤称修改不影响报告实质内容,但有参议员呼吁全额退款,认为其不当使用AI。此事也引发了对大型咨询公司AI应用质量监管的关注。

AI生成内容中的错误:德勤澳大利亚的一份报告被发现包含多处AI生成的错误,例如引用不存在的学术研究论文和伪造的法官判决引用,这引发了对AI生成内容准确性的担忧。

报告修订与披露:在被媒体曝光后,德勤对报告进行了修订,并首次披露了报告的生成过程中使用了Azure OpenAI系统。修订后的版本删除了虚假信息,但德勤声称这并未影响报告的核心发现和建议。

对AI使用不当的批评:有澳大利亚参议员批评德勤“滥用AI并非常不恰当地使用”,认为其行为如同大学一年级学生会面临严重后果。参议员呼吁德勤退还全部290,000美元的报告费用。

行业监管的挑战:此次事件也呼应了此前英国会计监管机构对大型会计师事务所未能有效监控AI和自动化技术对审计质量影响的警告,凸显了在AI快速发展背景下,行业监管面临的挑战。

Deloitte’s member firm in Australia will pay the government a partial refund for a $290,000 report that contained alleged AI-generated errors, including references to non-existent academic research papers and a fabricated quote from a federal court judgment. 

The report was originally published on the Australian government’s Department of Employment and Workplace Relations website in July. A revised version was quietly published on Friday after Sydney University researcher of health and welfare law Chris Rudge said he alerted media outlets that the report was “full of fabricated references.”

Deloitte reviewed the 237-page report and “confirmed some footnotes and references were incorrect,” the department said in a statement Tuesday.

Deloitte did not immediately respond to Fortune’s request for comment.

The revised version of the report includes a disclosure that a generative AI language system, Azure OpenAI, was used in its creation. It also removes the fabricated quotes attributed to a federal court judge and references to nonexistent reports attributed to law and software engineering experts. Deloitte noted in a “Report Update” section that the updated version, dated September 26, replaced the report published in July. 

“The updates made in no way impact or affect the substantive content, findings and recommendations in the report,” Deloitte wrote.

In late August the Australian Financial Review first reported that the document contained multiple errors, citing Rudge as the researcher who identified the apparent AI-generated inaccuracies. 

Rudge discovered the report’s mistakes when he read a portion incorrectly stating Lisa Burton Crawford, a Sydney University professor of public and constitutional law, had authored a non-existent book with a title outside her field of expertise.

“I instantaneously knew it was either hallucinated by AI or the world’s best kept secret because I’d never heard of the book and it sounded preposterous,” Rudge told The Associated Press on Tuesday. 

The Big Four consulting firms and global management firms such as McKinsey have invested hundreds of millions of dollars into AI initiatives to develop proprietary models and increase efficiency. In September, Deloitte said it would invest $3 billion in generative AI development through fiscal year 2030. 

Anthropic also announced a Deloitte partnership on Monday that includes making Claude available to more than 470,000 Deloitte professionals.

In June, the UK Financial Reporting Council, an accountancy regulator, warned that the Big Four firms were failing to monitor how AI and automated technologies affected the quality of their audits. 

Though the firm will refund its last payment installment to the Australian government, Senator Barbara Pocock, the Australian Greens party’s spokesperson on the public sector, said Deloitte should refund the entire $290,000.

Deloitte “misused AI and used it very inappropriately: misquoted a judge, used references that are non-existent,” Pocock told Australian Broadcasting Corp. “I mean, the kinds of things that a first-year university student would be in deep trouble for.”“The matter has been resolved directly with the client,” a spokesperson from Deloitte Australia told TheAssociated Press.

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德勤 澳大利亚 人工智能 AI报告 内容错误 监管 Deloitte Australia Artificial Intelligence AI Report Content Errors Regulation
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