When Henning Kagermann became the sole CEO of SAP in 2003 a position he had formerly shared with company co-founder Hasso Plattner he faced a number of challenges including an economic slowdown that hurt SAP’s growth. Kagermann quickly reshaped the company’s product offerings and adjusted its market focus to position SAP for the next generation of software. But because SAP’s software is critical for many businesses change requires a delicate balance between progress and stability. Knowledge at Wharton recently sat down with Kagermann in New York City to discuss his vision of SAP’s future.