Knowledge at Wharton 09月29日
Tellme语音门户:从信息服务到全面互动
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本文讲述了Mike McCue创立的Tellme公司如何从最初的语音信息服务发展成为当今的全面语音互动平台,并探讨了其未来愿景。

When Mike McCue founded Tellme in 1999 its initial product was a voice-driven information service what might be termed a ”voice portal.” Today the company’s voice-recognition systems power directory assistance services from AT&T Verizon and Cingular along with automated 800-number customer help lines at companies like Merrill Lynch and Federal Express. But McCue still harbors dreams of a broader voice-driven web one which will provide consumers with new ways of using the phone to interact with the universe of information. He discussed this vision and others during a recent interview with Knowledge at Wharton in Tellme’s Mountain View Calif. offices.


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Tellme 语音门户 信息服务 互动平台 未来愿景
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