Knowledge at Wharton 09月29日
聚焦战略消费者,提升零售库存管理
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本文探讨了不同类型消费者在零售购买行为中的差异,指出零售商应关注战略消费者以优化库存管理和价格策略。

Some shoppers just can’t help themselves and buy mostly on impulse without regard to price. Others are die-hard bargain hunters who only open their wallets for a discount. Then there are the strategic consumers who are willing to buy full-price sometimes but at other times they will wait for a bargain. According to new research by Gérard P. Cachon professor of operations and information management at Wharton and doctoral student Robert Swinney it’s these customers that retailers need to focus on in order to reap the full benefits of lean retail inventory management and variable pricing.


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消费者行为 零售管理 库存管理
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