Knowledge at Wharton 09月29日
企业如何利用社区重塑业务
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本文探讨了企业如何通过利用社区来提升决策质量及增加利润。本文以谷歌收购YouTube的事件为背景,介绍了社区2.0会议上的讨论,并分享了专家对社区在企业发展中的作用的见解。

When Google bought YouTube recently for $1.65 billion the world of business sat up to take serious notice of social networks. Today many companies are looking into how they can tap into -- or develop -- communities as a way to make better decisions and increase profits. Jon Spector a former Wharton vice dean and now CEO of the Conference Board spoke with participants at the Community 2.0 conference in Las Vegas earlier this year to explore how companies are trying to harness communities to reshape their businesses. In this podcast Spector speaks with Diane Davidson director of customer marketing at WebEx. Spector is a co-author with Barry Libert of the forthcoming Wharton School Publishing book We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business.


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社区营销 企业决策 利润提升 谷歌收购YouTube 社区2.0
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