Long gone are the days when firms expected their chief information officer to function as ”chief technology mechanic.” As companies look for ways to maintain a competitive edge in new markets CIOs are playing a more central leadership role taking on increasing responsibility for corporate strategy and other duties outside of core technology. Even so CIOs are still expected to ensure the quality and performance of the IT organization. How can CIOs balance these priorities? To answer that question and others Knowledge at Wharton spoke with Mark McDonald group vice president and head of research for Gartner Executive Programs Michael Shannon chief information officer of international law firm Dechert LLP and Tony Habash chief information officer of the American Psychological Association.