在Duct Tape Marketing播客中，主持人采访了Jeffrey Hayzlett，他是一位电视主持人、作家和企业家。他提出了“英雄因素”这一领导力哲学，强调价值观、员工福祉和社区影响。Hayzlett从Chick-fil-A和Starbucks等公司汲取经验，强调价值观在物理和数字领域的一致传达。他建议CEO通过定义和体现核心价值观来推动变革，并强调谦逊在培养服务型心态中的重要性，从而塑造成功的企业。

🌟英雄因素强调优先考虑价值观、员工福祉和社区影响，是领导力的核心哲学。

📚Jeffrey Hayzlett从Chick-fil-A和Starbucks等公司中汲取经验，强调企业应透明地发布并践行这些价值观，确保在物理和数字领域的一致性。

🏢对于CEO而言，推动变革的关键在于首先定义并体现核心价值观，通过身体力行来影响整个组织。

🙏谦逊是英雄领导者的关键特质，它对于培养对员工和顾客的服务型心态至关重要，有助于塑造成功且具有影响力的企业。

🗣️Hayzlett建议企业领导者通过实际行动来展示价值观，例如在招聘和日常运营中始终如一地践行这些原则，从而吸引志同道合的人才。

In this episode of the Duct Tape Marketing Podcast, I interviewed Jeffrey Hayzlett, a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. He is a global business celebrity, speaker, best-selling author, and Chairman and CEO of C-Suite Network, home of the world’s most trusted network of C-Suite leaders. 

Key Takeaways:

The Hero Factor—a leadership philosophy emphasizing the prioritization of values, employee well-being, and community impact. Highlighting the importance of transparently publishing and living by these values, Hayzlett draws lessons from companies like Chick-fil-A and Starbucks. He underscores the relevance of conveying values consistently in both physical and digital realms. For CEOs aiming to instill change, he advises starting with defining and embodying core values. Humility, a key trait of hero leaders, is stressed as crucial in fostering a servant mentality towards employees and customers, ultimately shaping successful and impactful businesses.

Questions I ask Jeffrey Hayzlett:

[00:57] How do you view the expanding fractional C-suite industry? [02:23] What is the Hero Factor? [04:35] How do you instill values of radical humility in an organization? [06:00] Is there a universal set of values every company should adhere to? [06:54] As a company, how do you authentically communicate hero values? [08:56] In a competitive market, how can values be communicated to attract like-minded individuals? [11:56] Can a company's actions conflicting with its stated values send a message of its own? [13:24] In our increasingly digital world, are there specific techniques for communicating the hero factor? [14:11] What suggestions do you have for demonstrating radical humility to employees? [17:11] As a leader transforming company culture, how do you introduce the hero concept? [19:18] What role does humility play in this scenario? [20:06] Where can people connect with you and get a copy of the Hero Factor?

More About Jeffery Hayzlett:

Visit his website - https://hayzlett.com/ Buy a copy of The Hero Factor and win a Business Transformation Kit - https://www.herofactorbook.com/hero-factor