All Content from Business Insider 09月27日
小型超市兴起,以有限选择和便捷体验吸引顾客
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近年来,Aldi和Grocery Outlet等小型连锁超市在美国迅速扩张,计划开设数百家新店。与传统大型超市不同,这些商店面积更小,商品种类也更精简。食品行业专家认为,这种“少即是多”的模式正契合当下消费者寻求更快捷、高效购物体验的需求。通过精选商品、优化库存和提供“寻宝式”购物体验,小型超市在食品通胀背景下,凭借其运营效率和低价策略,吸引了越来越多不同消费群体的青睐。即使是Whole Foods等高端品牌也在尝试小型门店,以满足城市消费者对便利性的需求。

🛒 **小型超市的增长趋势**:Aldi和Grocery Outlet等品牌正积极扩张,计划在未来几年内在美国开设数百家新店。亚马逊旗下的Whole Foods也在尝试推出小型超市。这些新店的规模通常只有传统超市的一半,例如Aldi新店面积约为22,000平方英尺,Grocery Outlet约为15,000-20,000平方英尺。

🛍️ **“少即是多”的购物体验**:小型超市通过精选商品,提供有限但经过策划的选择,避免了传统超市中同类产品过多的情况。这使得购物过程更加高效快捷,满足了消费者避免在海量商品中浪费时间的期望。食品行业分析师认为,这种精选模式能让消费者更专注于所需物品,提升购物效率。

💎 **“寻宝式”购物与价格优势**:Grocery Outlet等商店通过销售滞销、停产或分销商无法销售的商品,营造出一种“寻宝”的购物体验,商品种类每周都可能变化。同时,小型超市通常运营效率更高,专注于低价策略,这在食品价格持续上涨的背景下,对消费者具有很强的吸引力,使其成为不同收入水平消费者的购物首选。

🏙️ **满足现代消费者需求**:消费者购物习惯正在改变,倾向于多次小批量购物,类似于欧洲的日常购物模式。小型超市提供的便利性和效率,特别是在城市地区,使其成为消费者购买日常所需或晚餐的理想选择。Placer.ai的数据显示,这类新鲜便利店的客流量增长速度超过了价格导向型连锁店。

Shoppers are seen outside of an Aldi grocery store in Coal Township, Pennsylvania on August 12, 2022.

For supermarkets, less is increasingly more.

Chains such as Aldi and Grocery Outlet, which have fine-tuned selling food in small-format stores, plan to open hundreds more locations in the US over the next few years. Other companies, such as Amazon's Whole Foods, are also getting in on the action with their own compact supermarkets.

Many of these new stores are half the size of a traditional supermarket. Albertsons says most of its stores take up more than 50,000 square feet, for example. Meanwhile, Aldi lists size requirements of about 22,000 square feet for new stores, and Grocery Outlet says its locations are between 15,000 and 20,00 square feet.

In each case, though, the stores' small sizes mean that they have to be more selective about which products they stock, said Phil Lempert, a food industry analyst and editor of the website Supermarket Guru.

That can also make for a faster shopping experience — something that appeals to many customers.

"They're curating these offers for you so you don't have to spend as much time shopping," Lempert said.

Traditional supermarkets often have dozens of versions of a single product — consider all the brands of seltzer or ketchup you can find at Kroger. Small grocers, by contrast, have no more than a few options.

"That's a much better model," Lempert said. "We've gotten carried away with the size of our stores."

Small supermarkets like Grocery Outlet gain traction

A few decades ago, the idea of smaller supermarkets didn't appeal as much to shoppers.

Grocery Outlet, which started in San Francisco in 1946 by selling excess military rations, was nicknamed "Gross Out" by some shoppers who didn't like its selection of mostly processed foods.

The chain's business model has evolved around its small-format stores, however. It now buys closeout merchandise and other items that food distributors and its retail rivals can't sell, like discontinued products. That leads to inventory that can change a lot week-to-week, which the company calls "a treasure hunt shopping experience" and has earned the chain a better reputation.

Consumer shopping behavior is also different. Many Americans are dividing their weekly grocery spending between multiple trips to multiple stores instead of making one big trip. "It's more like the European model, where you shop every day," Lempert said.

Though food inflation isn't as intense as it was a few years ago, many consumers are still feeling the pinch of high grocery prices.

Those two factors have favored chains with smaller stores, which operate more efficiently than big supermarkets, focus on low prices, and offer a few quirky products to keep customers interested. Grocery Outlet had 533 stores at the end of 2024 and plans to add 42 more stores to that total by the end of 2025.

Ellen Khalifa, a health coach in Berkeley, California, who said she's been shopping at Grocery Outlet since the early 2000s, told Business Insider that she used to hear other customers laugh at the chain because of its strange product selection. Now, it's usually the first stop on her grocery runs.

Though eclectic, she said that she often likes the products, from Italian pasta sauce to wine. The quick turnover of inventory leads her to buy strategically, she said. "If I do like something, I tend to try and stock up on it," Khalifa said.

While Khalifa said that she also shops at stores like Costco, she's met other people who do much more of their food shopping at Grocery Outlet, despite its small size.

"It really seems like a place where anybody can shop," she said. "There will be people there for the wine sale, and then there are people who are on SNAP."

Aldi helped fine-tune the small-store strategy

Aldi has also grown up, Lempert said. The chain had about 2,400 US stores at the end of 2024 and plans to add 200 more by the end of this year.

Aldi spent the years after its 1976 entry into the US fine-tuning its approach. Its first-ever American store, located in Iowa, closed the year after it opened. The chain's focus on store-brand groceries helped it save money and space in its small stores, but they often scared away customers who saw the products as inferior to equivalents from big brands like Kraft, Heinz, and Nestlé, Lempert said.

Like Grocery Outlet, Aldi keeps its product selection slim enough to fit in its small stores. Many of Aldi's products, such as specialty cheeses and cold foam for your coffee, are now competitive with big brands when it comes to quality, Lempert said.

But there's a more basic reason Aldi's strategy works: Relying on store brands reduces shoppers' choices, making the stores easier to navigate.

Many shoppers walk into traditional supermarkets with a list of a couple of dozen items that they need — often the same items as last week — and waste time looking through stuff that they'll never buy, Lempert said.

"In order to acquire those, I've got to walk past 40,000 products," he said. "That's a little absurd."

Whole Foods experiments with small stores

Not all of the small grocery stores are as focused on low prices.

Whole Foods is also making another attempt to open small stores. The chain previously operated small stores under the name Whole Foods 365.

Last year, the Amazon-owned grocer started opening stores between 7,000 and 14,000 square feet in New York City under a new name: Whole Foods Daily Shop. In addition to a curated selection of groceries, the stores also offer pre-packaged grab-and-go meals.

Daily Shop shows another reason some small-format stores have caught on, Elizabeth Lafontaine, the director of research at Placer.ai, told Business Insider: They're easy places for city-dwellers to pick up a few groceries or a full weeknight meal in a pinch.

"Consumers can come in after work, just grab dinner for that night, and then go home and enjoy it," she said.

Foot traffic data for the first half of 2025 compiled by Placer.ai showed that visits to such fresh-format stores grew faster than at value-focused chains such as Aldi and rival German discounter Lidl.

"Value can come in different forms when we think about the service elements or convenience," Lafontaine said.

Do you have a story idea to share about Aldi, Grocery Outlet, or another retailer? Contact this reporter at abitter@businessinsider.com.

Read the original article on Business Insider

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小型超市 Aldi Grocery Outlet 食品零售 购物便利性 价格策略 Small-format grocers Food retail Shopping convenience Pricing strategy
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