Fortune | FORTUNE 09月26日
Agentic AI:专业领域的新浪潮
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文章探讨了人工智能领域正在发生的根本性转变,即Agentic AI(能够自主推理、决策和执行任务的系统)的出现。与目前的生成式AI不同,Agentic AI代表着下一代飞跃。然而,并非所有公司都能提供可靠的、专业级的Agentic AI。成功的关键在于掌握四大要素:先进的推理模型、全面的领域特定内容与专业知识、以及对专业人士所用工具的访问权限。文章还分析了这一趋势带来的三大后果:战略合作与并购增多、人才竞争加剧(尤其是在领域专家方面)、以及组织结构和角色重塑,催生了新的混合型岗位。最终,Agentic AI的革命将加速市场整合,迫使企业做出战略选择,而那些在上述四个方面均有投入的公司将定义专业服务的未来。

💡 **Agentic AI是专业领域的新前沿:** Agentic AI代表了人工智能的下一代发展,其核心能力在于自主推理、决策和任务执行,这超越了当前生成式AI的范畴,预示着专业工作方式的根本性变革。

🛠️ **成功Agentic AI的四大支柱:** 要构建可靠的专业级Agentic AI,必须具备四大关键要素:1. 先进的推理模型,能够进行多步推理和逻辑推断;2. 全面的、经过验证的领域特定内容和专业知识;3. 领域专家的参与,以训练、验证和指导AI系统;4. 对专业人士日常工作工具的访问权限,以便AI能够实际执行任务而非仅提供建议。

📈 **Agentic AI驱动的行业变革:** Agentic AI的成熟正在引发行业内的重大调整,包括:AI公司与内容提供商之间日益增多的战略合作与并购;对技术人才和领域专家的激烈争夺;以及组织结构和工作角色的重塑,催生了如提示工程师、代理编排师等新职业,强调人机协作。

🚀 **未来竞争的关键在于全面整合:** 文章预测,Agentic AI的革命将加速市场整合,企业面临选择:自主构建能力、寻求合作、或面临被淘汰的风险。那些能够成功整合先进技术、权威内容、专业知识和专业工具的公司,将引领专业服务领域的未来发展方向。

We are witnessing a fundamental shift in artificial intelligence that will transform how professionals work. The emergence of agentic AI—systems capable of autonomous reasoning, decision-making, and task execution—represents the next evolutionary leap beyond today’s generative AI tools. But as this technology matures, a critical reality is becoming clear: not all companies are positioned to deliver truly reliable, professional-grade agentic AI.

The difference lies in four essential components that agentic AI requires to function effectively in professional environments: advanced reasoning models, comprehensive domain-specific content and expertise, and access to the tools professional use. Companies that possess all four will thrive; those that lack even one will struggle to compete.

The four pillars of professional agentic AI

First, advanced reasoning models form the cognitive foundation. These aren’t simply large language models trained on internet data—they’re sophisticated systems capable of multi-step reasoning, logical inference, and contextual understanding within specific professional domains.

Second, comprehensive, authoritative content and expertise is crucial. Agentic AI systems must access vetted, structured information that professionals can trust. This isn’t just about having large datasets; it’s about having the right data, that’s properly curated and continuously updated. 

Third, you also need subject matter experts – lawyers, tax professionals, risk specialists – to provide the human intelligence that trains, validates, and guides these systems. This expertise ensures that agentic AI understands not just what information exists, but how it should be applied in real-world professional contexts. If you think of content as being the book smarts, subject matter expertise is the street smarts guiding how work gets done, resolving problems and nuances in professional work.

Four, professional-grade AI assistants need access to the same tools that professionals use to perform professional work. Without tool access, AI assistants can only provide advice or suggestions—you cannot delegate actual tasks because the AI lack the means to complete work successfully. An example is if you want AI to solve tax problems, it needs to know how to use a calculator. 

The scarcity of these four components is already reshaping our industry. We’re seeing major consequences that underscore this reality.

Strategic partnerships and M&A activity

We’re seeing a growing wave of strategic partnerships and acquisitions. Partnerships between AI providers and content owners, like Harvey and LexisNexis, are becoming increasingly common. AI companies are seeking access to authoritative content and domain expertise they cannot develop internally, while established information providers are partnering to enhance their AI capabilities. Few companies are like Thomson Reuters and already have access to both. We’re likely to see more of these alliances as companies recognize they don’t have all four components, and they’re essential. 

The talent war intensifies

Perhaps nowhere is the competitive pressure more visible than in the fierce battle for talent. The intensity of this competition has reached new heights. We’ve seen the disputes between Meta and OpenAI, where both companies are aggressively recruiting each other’s top researchers and engineers. But the war for talent has evolved beyond technical roles, and now the battles is heating up for the subject matter experts that provide the judgment and experience that trains, validates and guides these systems. Thomson Reuters has more than 4,500 subject matter experts, including lawyers and accountants, but this is a gap many organizations are now trying to close so they can build agentic tools that work the ways professionals do. 

Transforming organization structure and roles 

The third major consequence we’re witnessing is perhaps the most transformative: companies are fundamentally reimagining organizational structures and creating entirely new categories of professional roles. As organizations scramble to acquire the agentic AI trifecta, they’re discovering that traditional job descriptions and reporting structures simply don’t work. This shift is creating unprecedented demand for new hybrid roles: prompt engineers who refine human-AI interactions, agent orchestrators who manage complex AI workflows, and human-in-the-loop specialists who handle exceptions and ensure quality. As companies evolve to meet the needs of agentic, they’re rethinking everything from career progression to performance metrics in an age where success depends on human-AI collaboration. Thomson Reuters began this work more than two years ago, and we’re constantly adapting, making sure our teams are aligned to deliver the most advance agentic AI for our customers. 

Looking ahead

The agentic AI revolution will accelerate market consolidation and force strategic decisions across our industry. Companies will need to choose: build these capabilities internally, partner with those who have them, or risk being left behind.

The winners will be those who recognize that agentic AI isn’t just about algorithms—it’s about the intersection of advanced technology, authoritative content and expertise, and professional tools. As this technology reshapes how professionals work, the companies that invest in all four will define the future of professional services.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

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