fraudulent refunds: A man in Xixia County, Henan Province, exploited a loophole in the food delivery platform's refund policy by repeatedly claiming he did not receive his orders. This allowed him to obtain over 40 free meals, totaling more than 400 yuan in illicit gains, before being apprehended.

Exploiting platform vulnerabilities: The individual identified and repeatedly used a weakness in the platform's system, specifically its lenient review process for small-value refunds. This allowed him to repeatedly commit fraud without immediate detection, highlighting the need for more robust security measures.

Legal consequences and public reminder: The man has been administratively detained for fraud. The incident underscores the legal ramifications of abusing platform services and serves as a public warning against dishonest consumption. Authorities urge consumers to act ethically and utilize platform rules responsibly, emphasizing that such actions can lead to legal repercussions and the restriction of user accounts.

快科技9月22日消息，据美团官方报道，近日河南省南阳市公安局官方微信公众号通报：河南省西峡县一男子利用外卖平台保障机制吃“霸王餐”40余次，每次均以“未收到货”为由向平台发起退款，最终因涉嫌诈骗被当地派出所依法行政拘留。

目前，该用户的美团账户已被限制下单。

据悉，2025年9月3日，西峡县五里桥派出所接到一外卖员报警称，其配送的一单外卖已送达，但顾客李某却向外卖平台发起退款理由竟是“未收到货”。

接警后，民警立刻展开调查，通过调取小区监控、走访周边美团外卖站点、询问多名外卖员，最终确认李某本人已收到外卖。

民警进一步深挖发现，自今年5月份以来，李某利用美团小额退款审核宽松的漏洞，竟以相同手法累计发起恶意退款40余次，非法牟利400余元。

目前，李某因涉嫌诈骗已被依法行政拘留。

需要注意的是，近年来随着外卖行业的蓬勃发展，类似恶意退款、虚假投诉等行为时有发生。

警方提醒广大消费者：

诚信消费，拒绝侥幸：平台规则是权益保障，而非“薅羊毛”漏洞，滥用将面临法律追责；

理性维权，依法行事：如遇配送问题，应第一时间与平台、骑手沟通，通过正规渠道解决；

共筑诚信环境：商家、骑手、消费者三方需相互理解，共同维护公平透明的市场秩序。