Fortune | FORTUNE 09月20日
学生公寓CEO:用人和远见打造商业帝国
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本文作者作为一家全国性学生公寓公司的CEO,分享了他在商业领域学到的宝贵经验。他强调,最重要的商业课程并非来自销售或财务报表,而是源于对人、耐心和视角的深刻理解。从13岁的一次篮球赌约开始,作者的商业生涯便与学生公寓结下不解之缘。经过四十年的发展,他的公司已成为全美最大的学生公寓公司之一。作者总结了三点核心经验:一是敢于承担更明智的风险,不盲从市场趋势,而是为长远发展进行战略性投资;二是专注于“空白市场”,在被低估的领域深耕细作,建立行业标准;三是建立以人为本的企业文化,通过信任、自主和开放的沟通机制,实现公司的长期韧性和可持续增长。

💡 **明智的风险承担是基石**: 作者强调,真正的商业领导者不应盲目追随市场潮流,尤其是在行业普遍涌向IPO时,他选择与主权财富基金和知名房地产投资者合作,创建了学生公寓领域最大的合资企业。这一非传统但经过计算的风险,为公司带来了长期资本,摆脱了短期财务目标的压力,使其能够灵活地战略性投资于研究生、教师及混合用途住房,从而在竞争对手受公共市场需求束缚时保持了竞争优势。

🎯 **专注于“空白市场”创造竞争优势**: 在作者进入房地产行业时,学生公寓被视为一个被低估且被忽视的领域,与传统的办公、零售、工业和多户住宅市场相比,其潜力未被充分认识。然而,作者敏锐地发现了大学扩张和住房需求增长带来的机遇。通过专注于这一新兴领域,而非在饱和的市场中竞争,他成功地将一个曾经的小众市场打造成了公司的核心优势和行业标杆,证明了可持续增长源于识别未被开发的机遇并长期致力于此。

🤝 **以人为本的企业文化是核心驱动力**: 作者认为,资本可以驱动增长,但真正支撑公司长远发展的是其员工。Campus Apartments拥有高度稳定的领导团队,平均任职年限远超行业平均水平。这种高稳定性源于建立在信任、自主和开放沟通基础上的企业文化。作者本人坚持开放门户政策,确保团队成员能够直接沟通,这种平易近人的领导方式已成为公司文化的重要组成部分,也是其全国性扩张而不失身份的关键因素,最终实现了资本驱动的增长和文化所支撑的持续发展。

As CEO of a national student housing company, I’ve learned that the most valuable business lessons aren’t in sales or spreadsheets—they’re about people, patience, and perspective. 

I first learned that at 13, after losing a basketball game bet to family friend Alan Horwitz, founder of Campus Apartments. My loss landed me in the glamorous role of cleaning his real-estate office every Saturday. What began as punishment turned into a curiosity about the business, and soon thereafter, I invested $2,000 of my bar mitzvah money into one of Campus Apartments’ Philadelphia properties. 

Forty years later, Campus Apartments is one of the nation’s largest private student housing companies, with more than $2 billion in assets under management across 18 states. And while the company has grown significantly, the most valuable lessons I’ve learned while scaling a family business into a national leader extend far beyond real estate. 

Take smarter risks

In the mid-2000s, several student housing companies rushed to go public, convinced that institutional capital required such a platform—investors expected it, competitors were doing it, and the market seemed to reward it.

But that’s exactly why I chose a different route. 

Instead of filing for an IPO, I partnered with a sovereign wealth fund and a well-known real-estate investor to create the largest joint venture the student housing sector had ever seen. It was a risky move, but it gave us long-term capital without the pressure of meeting short-term financial goals. That choice allowed us to remain agile and invest strategically in graduate, faculty, and mixed-use housing while our competitors were constrained by public-market demands.

Some of the most pivotal decisions in business aren’t the obvious ones. They’re the nontraditional but calculated risks taken in moments of uncertainty. Long-term leaders are the ones who resist the urge to join the crowd for short-term momentum and instead position their companies for tomorrow.

Specialize in the whitespace 

When I entered the real estate sector in 1994, student housing was undervalued, overlooked, and seen through the lens of John Belushi in Animal House; most of the industry saw the greatest potential in traditional categories like office, retail, industrial, and multifamily real estate. 

But student housing represented a clear, underappreciated opportunity. Universities were quickly expanding, and most lacked both the operational expertise and financial flexibility needed to meet growing housing demands. Rather than compete in traditional, saturated markets, I focused on this clearly emerging segment. What was once considered a niche would become the foundation of our legacy.  

Through this, I learned that sustainable business growth stems from identifying untapped opportunities, committing to them for the long haul, and building the expertise to lead within them. In my experience, focusing deeply on a core strength creates a competitive edge for your company to define the standard for your industry.

Build companies on people

Capital may drive growth, but the true foundation of Campus Apartments has always been our people. Many of our executives have been with us for more than a decade, and our leadership team averages 18 years of tenure—well above the 4.9-year average for Fortune 500 C-suites.

That kind of continuity comes from a culture built on trust, autonomy, and accessibility. At Campus Apartments, that starts with leadership. I’ve maintained an open-door policy throughout my tenure, ensuring my team knows they have direct access when it matters. In businesses, senior leadership can often feel distant; fostering an environment of approachability has become a defining aspect of our culture and a key factor in our long-term resilience. 

This culture of openness has been a competitive advantage, allowing us to scale nationally without sacrificing our identity.

In my experience, leaders who invest as deliberately in their people as they do in their strategies are better equipped to navigate market shifts, downturns, and disruption. Capital drives growth, but culture is what sustains it.

Since that first investment as a teenager, the most defining outcomes in my career haven’t come from individual deals, but from a series of intentional decisions rooted in taking smart risks, building trust, creating opportunity, and leaving an impact that endures beyond any single cycle.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

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学生公寓 商业经验 风险投资 市场定位 企业文化 Student Housing Business Lessons Risk Taking Market Strategy Company Culture
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