Fortune | FORTUNE 09月17日
数据质量是AI成功的关键
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在Workiva Amplify大会上,与会者强调了高质量数据对于有效实施人工智能的重要性。专家指出,不良数据是AI的“氪星石”,并警告称,如果企业对AI投入巨大但忽视数据质量,未来可能面临问题。一项Workiva调查显示,近三分之二的从业者表示缺乏用于AI的高质量数据。企业需要投资修复源系统,确保数据准确、一致、可追溯且机器可读,以便AI能够更好地进行审查和分析,从而在AI驱动的未来中有效掌控叙事。

📊 **数据质量是AI成功的基石**: 专家在Workiva Amplify大会上反复强调,高质量数据对于有效实施人工智能至关重要。不良数据被形容为AI的“氪星石”,意味着缺乏优质数据将严重阻碍AI的应用和效果。企业在拥抱AI的同时,必须同等重视数据质量的提升,否则可能面临潜在风险。

📉 **普遍存在的数据质量挑战**: Workiva的一项调查显示,近三分之二的从业者认为其组织缺乏用于AI的高质量数据。这表明当前许多企业在数据准备方面仍面临严峻挑战。那些对AI应用能力更有信心的从业者,其公司更有可能拥有高质量数据和针对性的培训。

💡 **修复源系统与数据准备**: Alexander Davis建议企业应“投资修复其源系统”,这可以与采用AI工具同步进行。他提倡利用当前时间将数据整理好,为AI的到来做好准备。Workiva CEO Julie Iskow也指出,AI将用于审查财务披露,因此报告和披露必须“智能化”,即数据需结构化、一致、可追溯、可解释且机器可读。

🚀 **数据整合赋能AI发展**: Salesforce的Adil Asar分享了通过技术栈重塑实现数据集中化的案例。集中化数据不仅便于控制器访问和管理,更重要的是能够“赋能代理式AI的扩展”。在自主化AI日益重要的未来,拥有正确的数据是实现代理AI能够自主决策并代表企业采取行动的关键。

It was something that thought leaders couldn’t say enough throughout Workiva’s Amplify conference: Good data is paramount for effective AI implementation.

“Bad data is AI’s kryptonite,” Alexander Davis, deputy CFO of Pie Insurance, said during a panel session. “If your organization is all-in on AI and you’re not all-in on data, you might have a problem one day. And I think a lot of folks in this room are used to sitting in meetings where data security is the topic, and I wish that collectively, we sat in rooms and worried about data quality at the same level.”

It seems many companies aren’t in a good place yet with their data. According to a recent Workiva survey, nearly two-thirds of practitioners indicated a lack of “high-quality data” for use with AI at their organizations. Practitioners who were confident in their companies’ ability to use AI were about twice as likely to have high-quality data and role-specific training compared to their less-confident counterparts.

Steve Soter, VP and industry principal at Workiva, said he was seeing those concerns about data, among other things like governance and controls, come out in conversations he was having with others at the Amplify conference.

“Yes, they’re optimistic about [AI]. Yes, they’re excited about it. But there are real challenges,” he told CFO Brew on day two of the conference.

Davis recommended companies “invest in fixing their source systems,” which can happen as they adopt AI tools—a time-consuming task on its own.

“Maybe what we do with the time we have now is get the data right, so that when it arrives, we’re ready to go,” Davis said.

Big Brother is watching you. Good data is a cornerstone of financial disclosures in a brave new AI-powered world. It’s not just the organizations using AIs to draft their disclosures; auditors and regulators, too, are using the technology to review and scrutinize them, according to Workiva CEO Julie Iskow.

Organizations should expect AI will review their disclosures even before human eyes get a first glance, Iskow said in a speech. These AI models can look for patterns, data accuracy, anomalies, and more within seconds. Importantly, the models also do not pause mid-review for feedback or follow-up questions.

“If you want to control the narrative and avoid misinterpretation, your reporting and disclosures have to be intelligence-ready,” Iskow said. Translation: “Your narrative needs to have structured data; it needs to be consistent and traceable, interpretable, machine-readable, and filled with context,” she continued.

Data alignment as an AI unlock. Adil Asar, senior director of product and engineering at Salesforce, recently helped an organization realign Salesforce’s tech stack. The result was a centralized location for Salesforce’s data, rather than its being scattered across various corners of the network. One benefit of the digital transformation project was that Salesforce’s “controllership can access and manage data seamlessly and securely across its operations,” according to a Workiva news release.

Another consequence was that the centralized data will also help “enable our agentic [AI] expansion,” Asar told Amplify attendees. “Ultimately, for any of the agents, and especially as you move in the whole autonomous universe, we wanted data which would help to remove the decision-making, and we actually think you can get the right data in so that the agents can take actions on our behalf,” he said.

This report was originally published by CFO Brew.

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数据质量 人工智能 AI 数据准备 企业数据 Data Quality Artificial Intelligence AI Data Preparation Enterprise Data
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