Fortune | FORTUNE 09月15日
Indeed CEO谈AI赋能HR,强调人机协作的重要性
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Indeed CEO Hisayuki Idekoba正积极推动HR行业的创新,并表示自己“痴迷于革新HR行业”,经常工作15小时。Indeed经济学家发现,61%的HR技能可能被生成式AI部分转化,远高于平均水平。Idekoba希望帮助HR领导者专注于那些独特的人类优势,例如战略规划和人际互动,而将重复性任务交给AI。为此,Indeed推出了两款AI驱动的新产品:Career Scout帮助求职者优化简历和准备面试,Talent Scout则协助HR更高效地招聘,包括提供候选人优化建议,如调整薪资或放宽要求。尽管AI潜力巨大,Idekoba仍坚信人类在某些方面远超AI,并认为完全由AI驱动的薪资和职位谈判仍有距离。

🤖 **AI对HR行业的颠覆性影响**: Indeed经济学家的数据显示,高达61%的HR技能可能被生成式AI部分转化,这预示着HR行业正面临深刻的变革。CEO Idekoba的投入和长时间工作表明了公司对抓住这一机遇的决心,旨在通过AI提升效率和创新。

🤝 **人机协作的价值主张**: Idekoba强调AI应作为辅助工具,帮助HR从重复性、耗时的工作中解放出来,如安排面试和简历筛选,从而使HR能够专注于更具战略性和人际互动性的任务。这种人机协作模式旨在提升整体工作效率和员工体验。

🚀 **Indeed推出的AI驱动新产品**: Career Scout和Talent Scout是Indeed应对AI浪潮的具体举措。Career Scout赋能求职者,Talent Scout则支持HR管理者,通过提供候选人优化建议(如薪资调整、放宽地域限制或经验要求),帮助HR更精准、高效地完成招聘工作,实现“让AI处理繁琐,让人类聚焦战略”。

🧠 **AI与人类优势的边界**: 尽管AI技术发展迅速,Idekoba对AI完全取代人类在薪资谈判等复杂环节持谨慎态度。他坚信人类在判断、策略制定和人际沟通方面具有不可替代的优势,并认为未来的HR工作将是AI与人类智慧协同工作的典范,而非简单的替代。

Just three months after returning to the top job, Indeed CEO Hisayuki “Deko” Idekoba says he’s regularly working 15-hour days because he’s “obsessed with innovating the HR industry.” 

And he feels the call urgently: Indeed economists recently found that 61% of the skills listed in job postings within the HR sector have the potential to be at least partially transformed by generative AIwell above the average of 44% of the skills listed in an average U.S. job posting.

Idekoba, who is also the CEO of Indeed parent company Recruit Holdings, said he wants to help HR leaders develop the parts of their job that are uniquely human. “There are things human beings are way more effective at,” he said. “But as we dig deeper into the hiring process, there are things human beings should not spend time on, like arranging the times for interviews or checking the details of resumes or asking, ‘Hey, are you open to do the night shift?’”

On Wednesday, Indeed announced two new AI-powered hiring products for both job seekers and employers: Career Scout and Talent Scout. While job seekers can use Career Scout for help with tailoring resumes and preparing for interviews, Talent Scout is a tool to help HR leaders to operate more efficiently, Idekoba said.

In addition to delivering shortlists of the most-qualified candidates, Talent Scout will advise HR professionals on ways they can improve their candidate pool by increasing salaries, widening the location parameters or relaxing other requirements, such as years of experience required. This, he said, will help humans do what they do best: strategize. 

With AI agents helping people on both sides of the hiring equation, I asked Idekoba whether he sees a world in which agents operating on behalf of both employers and job seekers will eventually be able to negotiate salaries and job titles without human interaction. 

He laughed. “That would be fantastic. But the reality is, I really believe there are things human beings can do way better.”

Kristin Stoller
Editorial Director, Fortune Live Media
kristin.stoller@fortune.com

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Indeed AI HR 招聘 生成式AI 人机协作 Career Scout Talent Scout HR Tech
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