Fortune | FORTUNE 09月15日
Gina Mastantuono:从财务专家到科技巨头的掌舵者
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Gina Mastantuono,ServiceNow的总裁兼CFO,以其在财务领域的卓越才能和敏锐的领导力,成功带领公司市值飙升,并登上财富500强。她从会计师起步,通过不断拓展职业领域,积累了财务、运营和战略等多元化经验。Mastantuono强调团队建设的重要性,推崇好奇心、情商和跨领域连接能力,并将这些视为AI时代的关键“新力量”。她坦言未来有志于领导公司实现新的辉煌,聚焦于创造更大的影响力。

📈 **职业生涯的战略性拓展**:Gina Mastantuono的职业生涯并非局限于会计领域,而是通过主动寻求能够拓展其技能的角色,从一家公司转向另一家,逐步积累了在财务、运营和战略方面的广泛经验。这种从深度到广度的转变,是她为承担更高级别领导职责奠定基础的关键。她认识到,初期的职业发展可能侧重于专业深度,但随着职业生涯的推进,广泛的经验变得愈发重要。

🤝 **以人为本的领导力哲学**:尽管Mastantuono拥有出色的财务能力,但她坚信组建强大的团队与精通数字同等重要。她遵循Uber CEO Dara Khosrowshahi的建议,优先招聘能在两三年内胜任自己岗位的高潜力人才,以此为自己创造持续学习和成长的空间。她特别看重好奇心、情商以及跨领域连接的能力,认为这些是AI经济时代不可或缺的“新力量”。

🚀 **推动企业价值的飞跃**:自2020年加入ServiceNow以来,Mastantuono作为总裁兼CFO,在她的领导下,该企业软件公司的市值已从约500亿美元飙升至超过2000亿美元,并于2023年首次跻身财富500强。她本人也因其卓越的表现,入选了《财富》杂志的首届“Next to Lead”榜单,该榜单旨在表彰那些有望晋升至CEO职位的未来领导者。

🌟 **对未来领导角色的憧憬**:Mastantuono坦诚地表达了她对未来担任CEO角色的意愿,尽管她表示并非急于求成。她渴望“领导一家公司走向新的高度”,并强调她的职业目标始终围绕着“影响力”。她认为,能够为公司带来实质性的积极改变和发展,是其职业追求的核心驱动力。

Gina Mastantuono grew up determined never to rely on anyone. As the first in her family to attend college, she chose accounting for its stability after a friend described it as recession-proof. This pragmatic decision became the foundation for a career defined by financial mastery and a sharp eye for talent.

While her early years in accounting were a key learning ground, Mastantuono says, she quickly recognized that limiting herself to that field would constrain her career ambitions. She deliberately pursued roles that stretched her skills across finance, moving from Ernst & Young to IAC and then to Revlon during a turnaround when the stock was trading at just one dollar. She later transitioned to Ingram Micro, a technology distributor generating $40 billion in revenue but operating on razor-thin margins. Each move broadened her expertise in finance, operations, and strategy, preparing her for a top-tier corporate leadership role, she says now.

Now serving as president and CFO of ServiceNow, Mastantuono’s choices seem to have paid off. Since her arrival in 2020, the enterprise software company’s market cap has surged from about $50 billion to more than $200 billion, and it made its debut on the Fortune 500 list in 2023. Last year, Mastantuono earned a coveted place on Fortune’s inaugural Next to Lead list, spotlighting executives likely to ascend to the CEO chair.

Despite her financial chops, she insists that building great teams is as critical as mastering the numbers. Uber CEO Dara Khosrowshahi, who was CFO at IAC when he hired her, offered advice she still follows: “Hire the people [who] can do your job in two to three years, so you can continue to grow and learn and develop into more.” That mandate drives her to recruit ambitious, high-potential performers and provide them with opportunities to grow. As such, Mastantuono says she prizes curiosity, emotional intelligence, and the ability to connect dots across an enterprise—what she calls the “new power skills”—particularly in the context of the AI economy.

Now approaching her sixth year at ServiceNow, Mastantuono is candid about what’s next. Although she clarifies that she is not in a rush to reach the corner office, it is a role she can envision for herself. “I would love to lead a company to new heights,” she admits. “For me, it’s all about impact.”

This interview kicks off the Fortune Next to Lead video series, featuring fast-rising C-suite executives who already think like CEOs as they share their career climb, hard-won leadership lessons, and insights on what it truly takes to reach the top of corporate America. Watch the full conversation here.

Ruth Umoh
ruth.umoh@fortune.com

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Leadership lesson

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