cs.AI updates on arXiv.org 08月13日
Silicon Minds versus Human Hearts: The Wisdom of Crowds Beats the Wisdom of AI in Emotion Recognition
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研究评估了多模态大型语言模型(MLLMs)的情绪识别能力,结果显示MLLMs在识别情绪方面优于人类,但人类集体智慧在模拟集体智能时表现更佳,人类与MLLMs的协同合作更具潜力。

arXiv:2508.08830v1 Announce Type: new Abstract: The ability to discern subtle emotional cues is fundamental to human social intelligence. As artificial intelligence (AI) becomes increasingly common, AI's ability to recognize and respond to human emotions is crucial for effective human-AI interactions. In particular, whether such systems can match or surpass human experts remains to be seen. However, the emotional intelligence of AI, particularly multimodal large language models (MLLMs), remains largely unexplored. This study evaluates the emotion recognition abilities of MLLMs using the Reading the Mind in the Eyes Test (RMET) and its multiracial counterpart (MRMET), and compares their performance against human participants. Results show that, on average, MLLMs outperform humans in accurately identifying emotions across both tests. This trend persists even when comparing performance across low, medium, and expert-level performing groups. Yet when we aggregate independent human decisions to simulate collective intelligence, human groups significantly surpass the performance of aggregated MLLM predictions, highlighting the wisdom of the crowd. Moreover, a collaborative approach (augmented intelligence) that combines human and MLLM predictions achieves greater accuracy than either humans or MLLMs alone. These results suggest that while MLLMs exhibit strong emotion recognition at the individual level, the collective intelligence of humans and the synergistic potential of human-AI collaboration offer the most promising path toward effective emotional AI. We discuss the implications of these findings for the development of emotionally intelligent AI systems and future research directions.

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人工智能 情绪识别 多模态大型语言模型 集体智慧 人机协同
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