Fortune | FORTUNE 08月10日
The ‘social rewilding’ shift transforming luxury travel: from screen fatigue to soulful journeys
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当今时代,不确定性、地缘政治动荡和技术变革促使人们渴望更具情感连接、真实性和沉浸感的旅行体验。报告显示,人们更偏爱真实的、感官丰富的体验,而非纯粹的数字互动。旅行正从单纯的地理位移转变为一种探索文化、追求个人成长和情感疗愈的旅程。无论是通过烹饪课深入当地文化,还是在自然中寻找宁静,旅行者都在寻求更具意义的连接。从豪华旅行到大众消费,体验的价值被前所未有地重视,音乐节、体育赛事等活动成为驱动旅行的重要因素。科技,尤其是生成式AI,在个性化推荐、实时行程调整等方面发挥着关键作用,帮助品牌打造无缝且触动人心的旅行体验。未来的旅行将是技术、文化沉浸和感官体验的和谐融合,以人为本,触及灵魂。

🌍 **社会“重塑”与真实体验的回归**:在充满不确定性的时代,人们渴望在现实世界中建立更深层次的社会联系,尤其是在自然环境中,以平衡科技在生活中的作用。Accenture Life Trends 2025报告指出,高达41.9%的受访者认为上周最愉快的经历是身体体验,远超15.3%的数字体验,这表明人们对真实、感官丰富且有意义的体验有着强烈需求,为旅游业带来了积极信号。

🤝 **深度文化连接取代打卡**:寻求真实体验的旅行者越来越倾向于深入当地文化和传统,例如与当地厨师学习烹饪或探索鲜为人知的徒步路线,这些选择反映了旅行者日益增长的个性化需求。旅游业可以通过精心策划能够连接游客与目的地灵魂的体验来发挥优势,而生成式AI则能在整个旅程中提供个性化服务,如推荐相关服务、实时调整行程或基于过往偏好提出建议,从而创造无缝且情感共鸣的旅行体验。

💎 **豪华旅行的内涵重塑**:豪华旅行不再仅仅是物质上的奢华,如高品质的床品或宽敞的空间,而是更加注重传承、健康和文化连接。例如,万豪酒店集团正积极拓展传统酒店的边界,探索自然体验,提供从舒适露营到以健康为中心的住宿。Grand Cayman Marriott Resort的转型尤为明显,将重点放在促进宾客与自我及周围环境重新连接的疗愈性度假体验上,体现了豪华旅行正从单纯的放纵转向更具“意图”的体验。

📈 **体验消费崛起与数据洞察**:旅行正日益融合娱乐、餐饮和文化,创造出多感官的丰富体验。千禧一代和Z世代是这一趋势的领导者,他们不仅是到访某个地方,更是在“生活故事”,积极寻求音乐会、美食之旅、夜市和当地表演作为旅程的重要组成部分。音乐和体育赛事已成为重要的旅行动机,例如“泰勒·斯威夫特效应”就证明了具有情感意义的活动能够驱动旅行需求。

🌱 **目的驱动型旅行与个人成长**:未来的旅行将更加强调“为何”和“如何”旅行,旅行者寻求个人成长、情感疗愈以及与人、文化和自然的更深层连接。品牌需要创新,以真实性、文化敏感性和人际连接为核心,而非依赖噱头。行业正朝着设计超越观光、满足触觉、感官和情感共鸣需求的旅程发展,让旅行者在旅途中找到归属感,并获得持久的连接。

We are living in an era marked by profound uncertainty, economic headwinds, geopolitical instability, and relentless technological change that has left many people yearning for something more grounding, more human. In these volatile times, travel is undergoing a quiet revolution. It is no longer just about moving from one destination to another. It has evolved into something far deeper: a quest for emotional connection, authenticity, and immersion. 

The Accenture Life Trends 2025 report highlights a powerful shift in consumer behavior called “social rewilding,” a quest to reconnect socially in the real world, often but not always around nature, and to balance technology’s role in the moments that bring people joy and well -being. According to the report41.9% of respondents said their most enjoyable experience in the previous week was a physical one, while only 15.3% said it was digital. This is an optimistic signal for the travel industry, as the findings suggest a strong desire by people to return to authentic, sensory-rich, and meaningful experiences.  

Embracing the local: cultural connection over tourist checklists 

Travelers seeking more authentic, purposeful experiences are choosing to engage deeply with local cultures and traditions. From a cooking class with a local chef to an off-the-map hiking trail, people are choosing travel that reflects their individual interests.  

This is where the travel industry can truly shine, curating experiences that connect visitors to the heart and soul of a place. And technology has a key role to play here. Generative AI for example, can help travel brands deliver smarter, more responsive personalization, recommending relevant added services, adapting itineraries in real time, or making suggestions based on past preferences. When thoughtfully embedded across the full journey, from discovery and booking to the trip itself and even post-travel engagement, it becomes a tool to create seamless, emotionally resonant travel that keeps people coming back. According to Accenture’s Consumer Pulse Survey 2025, 80% of travelers are already using gen AI tools, with 93% of active gen AI users saying shaping their own travel experiences is key to the connection they feel with a brand.

For those companies that get it right, it is an opportunity to drive new revenue streams, with travelers willing to pay extra for moments that feel curated and meaningful. 

Luxury travel reimagined: a shift in priorities 

Luxury travel is evolving in step with this shift toward meaningful, immersive experiences. Leading global brands are no longer defining luxury by thread counts or square footage alone, they’re leaning into heritage, wellness, and cultural connection. 

Meanwhile, Marriott is venturing beyond traditional hotel walls, tapping into the allure of nature. From curated camping accommodations that balance comfort with adventure, to wellness-led stays, the definition of luxury is expanding. At the Grand Cayman Marriott Resort, for instance, the focus has shifted toward transformative wellness retreats, giving guests a chance to reconnect with themselves, and their surroundings. 

Luxury, it seems, is no longer just about indulgence. It’s about intention. 

Data-driven insights: the rise of experience spending 

Travel is no longer a standalone activity, it’s increasingly merging with entertainment, dining, and culture to create rich, multi-sensory experiences. We’re seeing a clear convergence where travelers aren’t just visiting places, they’re living stories, seeking out concerts, culinary trails, night markets, and local performances as essential parts of their journeys. Millennials and Gen Z are leading the charge, prompting a transformation in industry offerings to focus more on cultural immersion, interactive experiences, and purpose-driven journeys. Music and sports events have emerged as key motivators. Concerts have been seamlessly integrated into milestone celebrations in India. The “Taylor Swift Effect” in the U.S. boosted hotel occupancy rates wherever her tour stopped, proving that events with emotional significance drive travel demand.  

A New Era: purpose-driven travel and personal growth 

Looking ahead, purpose-driven travel will continue to gain momentum. Travelers are asking themselves not just where to go, but why and how they travel. They seek personal growth, emotional healing and deeper connections with people, culture, and nature. 

This desire for meaningful experiences is pushing brands to innovate, not with gimmicks, but with authenticity, cultural sensitivity, and human connection at the core. 

The travel industry stands at a pivotal crossroads. The future of travel is not a nostalgic return to a pre-digital era, but a harmonious blend of technology, cultural immersion, and sensory engagement. 

Travelers want digital convenience, but they also crave human connection, local authenticity, and experiences that touch the soul. The way forward is clear: put people, culture, and nature at the center of travel experiences. 

By understanding the forces pushing consumers towards social rewilding, the industry has a chance to meet travelers where they are and adjust their business strategies accordingly. Perhaps it’s about designing journeys that go beyond sightseeing, tapping into a deeper need for tactile, sensory, and emotionally resonant experiences. Travelers today want to feel rooted in the places they visit, to slow down, engage fully, and walk away with a sense of connection that lasts. 

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

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旅行新趋势 深度体验 情感连接 文化沉浸 AI在旅游业
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