Fortune | FORTUNE 08月06日
DoorDash is worth $100 billion thanks to dominating U.S. restaurant delivery. A much larger opportunity is starting to come into view
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DoorDash凭借其在美国食品配送市场的领先地位,股价和市值均大幅增长,并实现了首次年度盈利。然而,该公司并未止步于此,正通过一系列战略性收购和投资,积极拓展其业务版图。通过收购Deliveroo和SevenRooms,DoorDash旨在将业务扩展到全球餐厅配送市场,并深化其在酒店业软件服务方面的布局。此外,对Symbiosys的收购则进一步巩固了其广告业务,使其成为重要的利润增长点。DoorDash正致力于成为连接全球餐厅及零售商的技术平台,其野心远超最初的送餐服务。

🚀 DoorDash已成为美国食品配送市场的领导者,股价飙升至每股250美元以上,市值突破1080亿美元,并在2024年实现了首次年度盈利,显示出其核心业务的强劲增长势头。

🌍 DoorDash正通过战略性收购加速全球化进程,例如以近40亿美元收购Deliveroo,以期在英国市场占据前三地位,并拓展至全球40多个国家,同时此前已收购芬兰公司Wolt,旨在将餐厅配送业务扩展为全球性业务。

🛠️ 公司还以12亿美元收购了SevenRooms,一家专注于帮助餐厅、酒店等服务业管理预订和客户关系的软件公司,这标志着DoorDash进军更广泛的酒店业软件服务领域,以帮助实体店提升运营效率和客户关系。

📈 DoorDash收购了广告技术初创公司Symbiosys,投入1.75亿美元,旨在帮助品牌和零售商在DoorDash平台之外的网站上触达客户,其广告业务已实现年收入10亿美元,并成为公司重要的利润增长引擎。

🌐 DoorDash的长期愿景是成为全球餐厅及其他实体零售商更全面的技术合作伙伴,通过拓展杂货、药店、宠物用品、运动用品和酒类等多个消费品类的配送合作,构建一个更广泛的本地零售生态系统。

That market lead alone has encouraged investors to bid up its stock price to more than $250 a share and a market cap north of $108 billion as of Tuesday.  All in, DoorDash shares have more than doubled over the past year. 

And considering that DoorDash finished 2024 with its first-ever annual profit, the San Francisco-based company led by founder Tony Xu appears well positioned to continue thriving in the U.S. food delivery business.

But if you look at DoorDash’s investment and M&A activity this year, you’ll see the signs of a company that has quietly laid the foundation for a much grander ambition beyond restaurant delivery in the U.S. And if it’s successful–still a big if–DoorDash will someday be known as much more central to the technological fabric of restaurants and other local retailers around the globe than it is today.

In May, the company announced a double whammy of two proposed acquisitions: one, a nearly $4 billion deal for Deliveroo, which would give DoorDash a Top 3 meal delivery business in the UK, and a combined presence in more than 40 countries – with the intent of turning DoorDash’s core restaurant delivery operation into a truly global one (DoorDash previously acquired Finland-based Wolt in 2022 for around $8 billion in an all-stock deal.)

The other acquisition was a $1.2 billion deal for the hospitality software company SevenRooms, which makes software products aimed at helping restaurants, hotels, and other hospitality businesses manage bookings, reservations, and their customer relationships. The decision to buy SevenRooms was led by Parisa Sadrzadeh, a former rising star at Amazon whose mandate when hired at DoorDash last year was to expand the company’s suite of software tools, called DoorDash Commerce Platform, that help brick-and-mortar restaurants and retailers grow and manage their businesses inside their physical locations in addition to any delivery operations.

“While DoorDash solved a massive problem for merchants during the pandemic…introducing a delivery capability to many who had never considered doing it before,” Sadrzadeh told Fortune in May, “[another] challenge ended up being how do you grow my actual volume in my physical store because those are my most profitable consumers.” 

Weeks after announcing the pair of May acquisitions, DoorDash continued the buying spree  by announcing a $175 million acquisition of the advertising technology startup Symbiosys, which is designed to help brands and retailers who advertise on the DoorDash app also reach DoorDash customers on other platforms around the web. DoorDash said that its ad business crossed $1 billion in annualized revenue in 2024. Online advertising businesses have increasingly become key profit engines for online retailers and marketplaces. While DoorDash doesn’t break out financial results for its ad business, analysts have estimated that it carries a much larger profit margin than its core delivery business.

In the background, DoorDash has continued to aggressively go after other types of consumer spending too, signing delivery partnerships with retailers big and small across grocery, pharmacy, pet, sporting goods, and alcohol categories too. 

Taken together, DoorDash is laying out an ambitious vision – it’ll take time to judge if it’s too ambitious and distracting or as prescient as its suburban delivery move – to become a much more comprehensive technology player to restaurants and other brick-and-mortar retailers across the globe. At the same time, even with a market cap of $100 billion-plus, the company still has potential for considerable growth within its core business of restaurant delivery in markets around the world.  

“If you took our oldest area of exploration, U.S. restaurants…we’re still single-digit percentages of the U.S. restaurant industry sales,” CEO Xu said on an earnings call earlier this year. “If you look at globally, that number would be even smaller.”

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DoorDash 食品配送 科技平台 全球化 零售科技
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