Fortune | FORTUNE 08月05日
Like Gen Z, the CEO of GoTo Foods starts his 12-hour workdays ‘meme-hunting’—and he has to hit inbox-zero every night, or else he can’t sleep
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本文聚焦于GoTo Foods公司CEO的独特工作与生活方式。他领导着一个拥有7000多家餐厅、年销售额超42亿美元的食品帝国。不同于硅谷早起型CEO,他选择稍晚开始一天的工作,但工作时间同样漫长。他坚持规律的健身习惯,并重视与员工的互动,包括一对一会谈和午餐交流,甚至主动提供指导。工作之余,他通过发送表情包与朋友保持联系。晚上,他会参加社交活动、处理大量邮件,直到深夜。放松时,他会弹奏钢琴,这是他从孩童时期延续至今的爱好,帮助他从工作中解脱出来。

💪 **规律健身与音乐为伴:** GoTo Foods的CEO强调每日健身的重要性,每周进行三次有氧运动和三次力量训练,并常在Peloton上锻炼,以70年代的音乐或教练的指导来激发活力,保持充沛精力应对繁忙工作。

🤝 **重视人际连接与指导:** CEO不仅与直接下属保持密切沟通,还积极与不直接向他汇报的品牌负责人进行非正式会谈,如共进午餐或饮酒,旨在增进了解。同时,他对主动寻求指导的员工几乎来往者皆接待,认为这是有意义的互动。

📧 **坚持“收件箱清零”:** 尽管工作繁忙,CEO坚持在睡前处理完所有邮件,特别是来自2000多家加盟商的信息,因为他们是公司的生命线。这种习惯帮助他实现心理上的放松,确保良好的睡眠质量,即使每天收到约100封邮件,也优先处理重要的。

🎶 **工作之外的个人爱好:** CEO在晚上会花30分钟弹奏钢琴,这是他从6岁起培养的爱好,甚至曾被朱莉娅学院录取。这个习惯帮助他“解压”,远离工作思绪,是他在忙碌生活中寻求平衡的方式。

“I do something a little ridiculous but very fun: I go meme-hunting. I’ve got friend groups from different chapters of my life, and we send memes to each other 365 days a year,” Holthouser recently revealed to Business Insider. “Some are political, some are just absurd. It’s not about the jokes so much as it’s a way to stay connected to people I care about.”

Holthouser leads a food empire spanning Carvel, Cinnabon, Moe’s Southwest Grill, Auntie Anne’s, and Jamba Juice, with more than 7,000 restaurants worldwide and system-wide sales of more than $4.2 billion since 2020. 

To get a handle on all his iconic brands, he starts work at 8:30 a.m.—a bit later than the typical Silicon Valley executives, including Apple CEO Tim Cook, setting 5 a.m. alarms. But like most leaders, his days are often long, extending into the late hours of the night. To get the energy he needs to lead GoTo Foods, he swears by his morning workouts set to the tune of classic oldies. 

“I’m pretty religious about my daily workouts. Three days a week are cardio, and three are weights,” Holthouser said. “I’m on the Peloton at least once a week. If I’m not listening to coach Leanne Hainsby to get me through an intense session, I’m listening to 70s music.”

From 9 a.m. to 5 p.m: Meetings, mentorship and beers

Once he gets to the office, Holthouser does a sweep of the floor of his Atlanta headquarters. He explains he tries to remember his employees’ names and hobbies to try and nurture a caring work environment. 

Then, the meetings come—he checks in with his 10 direct reports each week for an hour each. Holthouser is also keen on making time for those outside of his direct circle, even those who are vying to be mentored by the food mogul. 

“I also do regular skip-level meetings with brand heads who don’t report to me directly. We’ll grab a beer, lunch, have a casual chat in my office,” Holthouser said. “It’s not about metrics; it’s about getting to know each other.”

“A lot of people here have asked me to mentor them. If someone has the guts to reach out, I’ll almost always say yes. Most of the time, it’s just a monthly lunch. But it’s meaningful for both of us.”

Fortune reached out to GoTo Foods for comment.

Holthouser’s day doesn’t end at 5 p.m.—and he can’t sleep until his inbox is clear 

Holthouser’s five-to-nine after the “typical workday” ends doesn’t look like TV binge-watching or bar hopping with friends. He works late everyday in an effort to “mentor, check in, give recognition, and stay connected”—but also to maintain the right connections to help GoTo Foods succeed. 

“My day doesn’t end until 8 or 9 at night, often because I have a lot of entertaining and after-hours meetings and activities to do,” Holthouser continued. “We try to stay dialed into the local political scene to develop those kinds of contacts—you never know when you’re going to need them.”

When he finally gets a minute to himself, he catches up with his wife over a glass of wine, and pursues his childhood passion: playing the piano. The CEO said that he started practicing at the age of 6, and was later invited to study at Julliard when he was just 11. His talent helped him pay his way through undergraduate and graduate school, playing at piano bars and nice restaurants. Now, he sits down for 30 minutes each night to play and “decompress”—it’s a daily habit that helps him not think about work. But there’s one last thing Holthouser has to check off his agenda to be able to sleep.

Like ex-Shark Tank investor Mark Cuban and Squarespace CEO Anthony Casalena, Holthouser reads all his unread emails by his 11 p.m. bedtime. If he doesn’t hit inbox-zero, it’s harder for him to completely relax. The CEO said that answering messages from his more than 2,000 franchises is always his top priority, as “they’re the lifeblood of our company.” 

“I’m one of those inbox-zero people. If I don’t clear my email before bed, I won’t sleep well,” Holthouser said. “I probably get around 100 emails a day, but only 30% of them are truly important.”

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食品行业 CEO日常 企业管理 健身 人脉经营
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